Senior Account Manager, PBM Partnerships

About the Role

The company's innovative approach to connected care and its commitment to reducing friction and improving access to healthcare make this role particularly attractive to those passionate about the industry. With a strong vision for the future of connected care, Interrahealth offers a dynamic and supportive environment where professionals can thrive and grow.

As a senior account manager, you will be responsible for managing a portfolio of large, complex PBM partnerships, including contract execution, renewal, expansion, and executive relationship development. Your ability to navigate the complexities of the PBM landscape and build strong relationships with key stakeholders will be essential to your success in this role.

What You Will Do

• Own and grow strategically important PBM relationships, managing multimillion-dollar partnerships with leading pharmacy benefit managers
• Develop and execute multi-year account plans that align partner goals with Interra revenue objectives
• Lead high-stakes negotiations, QBRs, and strategic reviews independently, presenting to C-suite and VP-level stakeholders with confidence and credibility
• Build and maintain relationships across multiple levels of each PBM organization, spanning clinical, operations, product, commercial, and legal
• Identify and cultivate executive sponsors who can champion Interra's initiatives internally
• Manage complex contract lifecycles, including amendments, SOWs, renewals, and multi-party agreements
• Build business cases and financial models to support pricing negotiations, renewal strategy, and upsell/cross-sell opportunities
• Maintain disciplined pipeline and forecast management with accurate revenue timing and risk visibility
• Monitor and translate market trends, competitive dynamics, and regulatory developments into actionable account strategy and internal insights for leadership
• Actively leverage AI tools to accelerate account planning, research, communication, and reporting

What We Are Looking For

• Bachelor's degree required; advanced degree a plus
• 7+ years of experience in strategic account management, partnerships, or commercial roles, with a meaningful portion in or selling to the PBM, health plan, or pharmacy benefit ecosystem
• Proven track record managing large, complex PBM or health plan partnerships with multimillion-dollar revenue impact
• Direct experience with organizations such as Evernorth, Optum, CVS Caremark, Prime, Humana, or MedImpact strongly preferred
• Deep domain knowledge of the PBM landscape, including formulary management, prior authorization, pharmacy benefit design, RTPB, cost and coverage transparency, and coupon strategies
• Excellent negotiation, communication, and interpersonal skills
• Ability to operate in a fast-paced, dynamic environment and prioritize multiple tasks and projects

Nice to Have

• Experience with AI tools and their application in account planning and management
• Knowledge of CMS mandates, NCPDP standards, and transparency requirements
• Familiarity with contract lifecycle management and multi-party agreements
• Certification in a relevant field, such as account management or healthcare administration

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a fast-growing, innovative healthcare technology company
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Flexible remote work arrangements
• Access to the latest technology and tools
• Recognition and reward for outstanding performance
• Comprehensive health insurance and wellness programs
• Generous paid time off and holiday policy
• Retirement savings plan and matching program
• Employee assistance and mental health support

• Develop a deep understanding of the PBM landscape, including formulary management, prior authorization, and pharmacy benefit design to stand out as a candidate.
• Highlight your experience with AI tools and their application in account planning and management to demonstrate your ability to leverage technology.
• Prepare examples of your negotiation and communication skills, as these will be critical in building and maintaining relationships with key stakeholders.
• Research Interrahealth's innovative approach to connected care and be prepared to discuss how your skills and experience align with the company's vision.
• Be prepared to discuss your experience with contract lifecycle management and multi-party agreements, as well as your knowledge of CMS mandates, NCPDP standards, and transparency requirements.
• Showcase your ability to work in a fast-paced, dynamic environment and prioritize multiple tasks and projects.
• Consider obtaining relevant certifications, such as account management or healthcare administration, to demonstrate your expertise and commitment to the field.