Senior Account Manager

About the Role

Podean is a leading marketplace agency that combines strategic expertise, data-driven insights, and creative innovation to deliver measurable business outcomes for its clients. The company's focus on innovation and customer satisfaction creates a dynamic work environment where professionals can thrive. As part of the Podean team, the Senior Account Manager will be at the forefront of driving eCommerce growth, leveraging their expertise to navigate the evolving landscape of digital commerce.

The Senior Account Manager will serve as a key point of contact for senior client stakeholders, leading end-to-end account strategy and cross-functional execution. This role requires excellent communication, presentation, and stakeholder management skills, as well as the ability to balance performance, efficiency, and brand objectives. The ideal candidate will be highly organized, detail-oriented, and commercially minded, with a strong focus on delivering results.

What You Will Do

• Partner with senior client stakeholders to own and grow complex Amazon, MELI, and Walmart programs
• Develop and execute long-term strategic roadmaps tied to client business goals, revenue growth, and marketplace expansion
• Identify, scope, and drive new opportunities across media, retail operations, creative, and marketplace capabilities
• Lead business reviews and executive-level presentations, delivering clear, data-driven insights and forward-looking recommendations
• Translate marketplace data into actionable strategies, balancing performance, efficiency, and brand objectives
• Oversee cross-functional delivery with internal media, creative, retail, and sales teams, ensuring timelines, quality, and accountability
• Proactively monitor account health, flag risks early, and solve complex client or performance issues independently
• Own all client communications, meetings, presentations, and deliverables with a high bar for clarity, accuracy, and follow-through
• Mentor junior account team members and contribute to internal best practices, playbooks, and process improvements
• Stay ahead of Amazon and marketplace trends, policy updates, and emerging opportunities, sharing insights internally and externally

What We Are Looking For

• Bachelor’s degree in marketing, advertising, business, or a related field
• 5+ years of experience in eCommerce, digital media, or marketplace-focused roles
• Proven experience owning senior client relationships and managing complex, high-impact accounts
• Strong understanding of Mercado Libre and Amazon advertising, retail fundamentals, and marketplace operations
• Demonstrated ability to think strategically while also executing with precision and autonomy
• Excellent communication, presentation, and stakeholder management skills
• Highly organized, detail-oriented, and commercially minded, with strong business judgment
• Comfortable leading cross-functional teams and influencing without direct authority
• Fluency in Spanish and English (written and verbal)
• Proficiency in Google Workspace or Microsoft Office tools

Nice to Have

• Experience mentoring or guiding junior team members
• Proficiency in Excel for data analysis and presentation
• Knowledge of additional marketplaces beyond Amazon and Mercado Libre
• Experience with project management tools for efficient workflow management

Benefits and Perks

• Competitive compensation aligned to experience and market benchmarks
• Remote-first flexibility, allowing you to work from anywhere with trust and autonomy
• Global collaboration with experts across regions and time zones
• Career growth and development opportunities as the company scales
• 5-Year Sabbatical + Travel Stipend after completing five years of service
• Access to cutting-edge tools and technologies to enhance your work
• Opportunities for professional development and continuous learning
• A dynamic, supportive work environment that values innovation and teamwork

• Ensure your portfolio showcases examples of successful eCommerce and marketplace growth strategies, highlighting your ability to drive business outcomes.
• Develop a strong understanding of Mercado Libre and Amazon advertising platforms, as well as retail fundamentals and marketplace operations, to stand out in your application.
• Practice presenting data-driven insights and strategic recommendations to demonstrate your ability to communicate complex information effectively.
• Be prepared to discuss your experience with cross-functional team leadership and how you handle challenging client relationships.
• Highlight any experience with tools like Google Workspace or Microsoft Office, and be prepared to discuss how you leverage these tools for efficient workflow management.
• Show a willingness to continuously learn and adapt to the evolving landscape of digital commerce, as this demonstrates your commitment to staying ahead of the curve in the industry.