Senior Agency Partnerships Manager
WFA Digital Insight
As the ecommerce landscape continues to evolve, with demand for conversational commerce solutions growing exponentially, the need for skilled agency partnerships managers has never been more pressing. With the global ecommerce market projected to reach $6.5 trillion by 2025, professionals with a strong background in GTM and partnerships are in high demand. Gorgias, a pioneering force in conversational commerce, is seeking a talented Senior Agency Partnerships Manager to drive revenue growth and forge strategic partnerships. Candidates should be well-versed in the intricacies of agency partnerships, possess a deep understanding of the ecommerce ecosystem, and be adept at navigating the complexities of SaaS sales.
Job Description
About the Role
The Senior Agency Partnerships Manager will play a pivotal role in driving Gorgias' growth by fostering and expanding strategic partnerships with key agencies in the ecommerce space. This position requires a seasoned professional with a proven track record in partnerships, sales, or relationship management, ideally within the SaaS or ecommerce sector. The successful candidate will be responsible for developing and executing a comprehensive partnership strategy, leveraging their expertise to identify, onboard, and grow a portfolio of top-tier agency partners.As a Senior Agency Partnerships Manager at Gorgias, you will be at the forefront of the company's efforts to revolutionize the ecommerce industry through conversational commerce. You will work closely with cross-functional teams, including sales, marketing, and product, to ensure seamless integration and maximum impact of partnership efforts. Your primary focus will be on driving revenue growth through existing and newly identified agency partners, leveraging both traditional and innovative business development tactics to build a strong revenue flywheel.
Gorgias is committed to creating a work environment that is inclusive, supportive, and conducive to growth. As a member of the team, you will have access to premium AI tools, an annual L&D budget, and opportunities for professional development and advancement.
What You Will Do
- Drive Annual Recurring Revenue (ARR) through industry agency partners and events
- Own and grow strategic agency relationships across North America
- Be the face of the company at various events, meetups, and trade shows
- Work closely with Account Managers to help them close deals and expand accounts
- Develop and refine our partner program, processes, and documentation to enable partners to become strong ambassadors of our software and drive leads through our sales process
- Constantly optimize the sales pipeline by leveraging data analysis at each step of the process
- Act as a thought leader on the topic of ecommerce and agency partnerships
- Activate, onboard, and scale new partners across North America
- Mentor and support more junior team members as the partnerships function grows
- Identify areas for process improvement and implement changes to increase efficiency and effectiveness
- Collaborate with the sales team to develop and execute account plans that drive revenue growth
What We Are Looking For
- 5+ years of experience in partnerships, sales, or relationship management, ideally within SaaS or ecommerce
- Proven track record of driving revenue through partnerships or channel sales
- Strong relationship-building skills with the ability to influence senior stakeholders
- High-energy and driven to scale a high-impact growth channel
- Experience working with agencies or within the ecommerce ecosystem is strongly preferred
- Highly analytical and comfortable using data to inform decisions and optimize performance
- Comfortable working in an international environment and traveling up to 25% of the time
- Passion for learning and continuous improvement
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
Nice to Have
- Experience with AI-powered sales tools and technologies
- Knowledge of the conversational commerce landscape and its applications in ecommerce
- Familiarity with sales and marketing automation platforms
- Certification in sales, marketing, or a related field
Benefits and Perks
- Competitive compensation package
- Opportunity to work with a pioneering company in the conversational commerce space
- Access to premium AI tools and an annual L&D budget
- Flexible working hours and remote work options
- Comprehensive health insurance and benefits package
- Generous PTO and holiday policy
- Stock options and equity participation
- Professional development and growth opportunities
How to Stand Out
- Develop a strong understanding of the ecommerce ecosystem and the role of conversational commerce within it.
- Highlight your experience in driving revenue growth through partnerships and channel sales.
- Showcase your ability to build and maintain strong relationships with senior stakeholders.
- Be prepared to discuss your strategy for identifying, onboarding, and growing a portfolio of top-tier agency partners.
- Emphasize your analytical skills and ability to use data to inform decisions and optimize performance.
- Demonstrate your passion for learning and continuous improvement, and be prepared to discuss your experience with AI-powered sales tools and technologies.
- Research Gorgias' company culture and values, and be prepared to discuss how you align with them.
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