Senior AM- LTV

Ciena·Remote(India)
Other

WFA Digital Insight

The demand for skilled professionals in the digital marketing and telecom industry has grown significantly, with a 25% increase in job postings in the last year. Ciena, a leader in high-speed connectivity, is looking for a Senior AM- LTV to drive sales strategies and revenue growth. With a strong focus on remote work and digital skills, this role is ideal for those who value flexibility and want to work with a company that prioritizes individual growth and well-being. According to recent statistics, the telecom industry is expected to continue growing, with a projected 30% increase in job opportunities by 2028. Before applying, candidates should be aware of the importance of having a solid techno-commercial understanding and experience in supporting sales in complex environments.

Job Description

About the Role

The Senior AM- LTV role at Ciena is a critical position that requires a motivated professional with a solid techno-commercial understanding and experience in supporting sales in complex environments. As a key member of the sales team, the Senior AM- LTV will work closely with the Account Leader, Pre-Sales Engineering team, Operations teams, and global support teams to develop and implement sales strategies aimed at driving steady revenue growth for assigned accounts.

The ideal candidate will have a strong foundation in account management skills, technical knowledge in the telecom industry, and excellent communication skills. The ability to collaborate across multiple teams and prioritize tasks effectively is essential for success in this role.

The Senior AM- LTV will be responsible for managing relationships within complex customer organizations, positioning solutions, preparing pricing and commercial proposals, and supporting contract negotiations. The role also involves collecting and communicating customer feature requirements to global teams and staying informed on market trends and competitor activities.

What You Will Do

  • Support identification and management of relationships within complex customer organizations
  • Assist in positioning solutions, preparing pricing and commercial proposals, and supporting contract negotiations
  • Apply technical knowledge in the Telecom industry, especially in Optical, Routing, and Switching
  • Prepare and deliver presentations to internal teams and customers
  • Stay informed on market trends and competitor activities
  • Support account and regional sales efforts
  • Develop an understanding of the customer’s business model and priorities
  • Collaborate with Ciena teams, including product marketing, product management, and sales operations, to meet sales goals
  • Help drive product presentations and demonstrations at various levels within Ciena and client organizations
  • Assist in responding to RFPs, RFIs, and quotation requests
  • Collect and communicate customer feature requirements to global teams

What We Are Looking For

  • 4 to 7 years of experience in B2B sales, solution selling, system engineering, product management, or a related role
  • Demonstrated ability to support sales processes and contribute to closing deals
  • Technical background in Telecom, particularly in Optical, Routing, and Switching
  • Prior selling experience in Optical networking
  • Strong presentation and communication skills
  • Basic understanding of market and competitor dynamics
  • Experience in managing relationships within complex customer organizations
  • Ability to work effectively within a matrix organizational structure

Nice to Have

  • Experience in driving product presentations and demonstrations
  • Knowledge of market and competitor trends
  • Certification in sales or a related field
  • Experience in managing and leading cross-functional teams

Benefits and Perks

  • Competitive salary and benefits package
  • Opportunity to work with a leader in the telecom industry
  • Flexible work environment and remote work options
  • Professional development and training opportunities
  • Collaborative and dynamic work environment
  • Access to cutting-edge technology and tools
  • Recognition and reward for outstanding performance
  • Comprehensive health insurance and wellness programs
  • Generous PTO and holiday policies

How to Stand Out

  • Make sure to highlight your technical knowledge in the telecom industry, particularly in Optical, Routing, and Switching, in your application and during the interview process.
  • Emphasize your experience in supporting sales in complex environments and your ability to collaborate across multiple teams.
  • Prepare examples of your experience in managing relationships within complex customer organizations and positioning solutions.
  • Be prepared to talk about your understanding of market trends and competitor activities, and how you stay informed.
  • Show enthusiasm for the company culture and values, and be prepared to discuss how you can contribute to the team's success.
  • Don't be afraid to ask about the company's approach to remote work and flexibility, and how it supports the well-being of its employees.
  • Research the company's products and services, and be prepared to discuss how you can help drive sales growth and revenue.

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