Senior Analyst, Product Research: USRM Pricing Operations and Tool Support

Liberty Mutual InsuranceLiberty Mutual Insurance·Remote(Flexible / Remote)
Data & Analytics
Excel

WFA Digital Insight

As the demand for data-driven solutions in the insurance industry continues to grow, with a reported 25% increase in digital transformation initiatives in 2025, skilled professionals in pricing operations are in high demand. Liberty Mutual's commitment to innovation and customer satisfaction makes this Senior Analyst role an attractive opportunity for those with strong analytical skills and a passion for pricing. With the insurance industry's ongoing shift towards digitalization, candidates with expertise in Excel and a keen eye for process improvement will find this role particularly enticing. Before applying, candidates should be prepared to demonstrate their technical skills and ability to collaborate with cross-functional teams.

Job Description

About the Role

The Senior Analyst, Product Research, will play a pivotal role in Liberty Mutual's USRM Pricing Operations and Tool Support team. This position entails working closely with various cross-functional teams to develop, implement, and support cutting-edge pricing tools and processes. The role is critical in driving business success through data-driven solutions, and the ideal candidate will have a strong technical skillset, be detail-oriented, and enjoy working in a collaborative environment.

Day-to-day responsibilities will include collaborating with teams such as Product Modeling, Product Delivery, Pricing Tools, and Data teams to gather requirements, analyze tooling needs, and define the scope for new pricing solutions. The Senior Analyst will also support the development and implementation of scripts, tools, and processes for Earnix across various rating programs, states, and lines of business. This role offers the opportunity to work on innovative projects that shape the future of the USRM Pricing Deployments department and contribute to the company's commitment to digital transformation.

Liberty Mutual's USRM Pricing Operations and Tool Support team is dedicated to creating a collaborative and inclusive work environment. The company values diversity and is committed to creating a workplace where everyone feels valued, supported, and can thrive.

What You Will Do

  • Collaborate with cross-functional teams to gather requirements, analyze tooling needs, and define the scope for new pricing solutions in the Earnix environment.
  • Support the development and implementation of scripts, tools, and processes for Earnix across various rating programs, states, and lines of business.
  • Analyze and address procedural and technical challenges, proposing and implementing tool improvements in coordination with team members and management.
  • Communicate effectively with internal stakeholders to understand requirements, troubleshoot issues, and support product launches.
  • Independently manage and prioritize work to meet stakeholder/product rollout timelines and deadlines.
  • Share progress, insights, and outcomes with peers, managers, and cross-functional partners, occasionally through formal presentations.
  • Contribute innovative ideas to advance methodologies, tools, and best practices, supporting data-driven decision-making for the business.
  • Demonstrate a team-oriented, growth mindset by sharing knowledge, training colleagues, and striving to enhance team, department, and company performance.
  • Engage with the data science community and participate in cross-functional working groups.

What We Are Looking For

  • Bachelor's degree in mathematics, economics, statistics, or other quantitative field.
  • Minimum 3 years of relevant work experience, typically 4 years.
  • Strong proficiency in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem).
  • Strong planning, organizational, analytical, decision-making, and communication skills.
  • Ability to work collaboratively in a team environment.
  • Detail-oriented with strong problem-solving skills.
  • Ability to prioritize tasks and manage time effectively.

Nice to Have

  • Experience with Earnix or similar pricing tools.
  • Knowledge of the insurance industry, particularly in pricing operations.
  • Certification in data analysis or a related field.

Benefits and Perks

  • Competitive salary and benefits package.
  • Opportunity to work on innovative projects and contribute to the company's digital transformation.
  • Collaborative and inclusive work environment.
  • Professional development opportunities, including training and certification programs.
  • Flexible work arrangements, including remote work options and flexible hours.
  • Access to a wide range of employee resource groups and networking opportunities.

How to Stand Out

  • Tip: Highlight your Excel skills and experience with statistical software packages in your resume and cover letter.
  • Ensure you can demonstrate strong analytical and problem-solving skills during the interview process.
  • Show enthusiasm for collaborative work environments and a willingness to learn and grow with the company.
  • Prepare examples of times when you've successfully communicated complex data insights to non-technical stakeholders.
  • Research Liberty Mutual's culture and values to understand how you can contribute to the company's mission and vision.
  • Be prepared to ask questions about the team's dynamics, the company's approach to professional development, and opportunities for growth within the role.

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