Senior Business Solution Architect
WFA Digital Insight
As the demand for digital transformation in law firms grows, with over 70% of legal professionals seeking more efficient workflow management, the need for skilled business solution architects has never been more pressing. Roles like this one at Clio, which combine deep domain knowledge with problem-solving prowess, are particularly in high demand. Clio stands out for its commitment to innovation and its adaptive work management platform. Before applying, candidates should understand the importance of balancing technical fluency with a client-focused approach and be ready to drive real-world outcomes.
Job Description
About the Role
The Senior Business Solution Architect position at Clio represents a unique opportunity for a skilled professional to combine a deep understanding of legal process management with a passion for solving problems and creating value. As part of the Clio Operate (formerly ShareDo) team, you will be working on a cutting-edge adaptive work management platform designed to empower large law firms to build tailored solutions for their work processes. The role involves not only the technical configuration of workflows, forms, and templates but also coaching clients towards self-sufficiency and leading delivery across the implementation lifecycle.This role matters because it directly impacts how law firms manage their cases, improve profitability, and deliver a market-leading client experience. The ideal candidate will have a hands-on, delivery-focused mindset, capable of diving into configuration details while maintaining a strategic overview of the solution's architecture and integration.
The role is part of a dynamic team that values collaboration and innovation. While specific reporting structures may vary, the successful candidate can expect to work closely with both technical and non-technical stakeholders, influencing product direction and contributing to pre-sales efforts.
What You Will Do
- Design and implement solutions by mapping client requirements to the ShareDo platform through structured discovery
- Configure workflows, forms, and templates in a low-code environment
- Coach clients on self-sufficiency and best practices for workflow management
- Lead delivery across the implementation lifecycle, ensuring timelines and estimates are met
- Own and evolve a specific solution area, defining best practices and driving innovation
- Enhance accelerators (system modules) based on feedback, trends, and implementation insights
- Advise on enterprise architecture, integrations, and data models to support scalable solutions
- Recommend integration and data strategies aligned with system maintainability and growth
- Influence product direction by feeding client insights into the roadmap
- Support adoption through mentoring, training, and proactive engagement
- Contribute to pre-sales through demos and prototypes that showcase ShareDo’s capabilities
- Travel to client sites and participate in cross-functional meetings as required
What We Are Looking For
- Deep subject matter expertise in a commercial domain, preferably in legal process, insurance, or corporate law
- Experience in legal financial software such as Aderant, 3E, Bill Blast, etc.
- A hands-on, delivery-focused mindset with the ability to dive into configuration details
- Strong consultative skills, with demonstrated experience engaging senior stakeholders and aligning business value with delivery priorities
- Technical fluency in low-code environments, with a solid understanding of system architecture and integrations
- A client-focused approach to change management, with a passion for driving real-world outcomes
- Ability to work in a fast-paced environment and adapt to changing priorities
- Excellent communication and interpersonal skills
- Ability to travel to client sites and cross-functional meetings as needed
Nice to Have
- Experience with agile methodologies and version control systems
- Knowledge of cloud-based technologies and their application in legal workflow management
- Certification in a relevant field, such as legal technology or business architecture
- Experience in mentoring or training others in workflow management and system configuration
Benefits and Perks
- Competitive, equitable salary within the range of £72,300 to £97,700, depending on experience
- Flexible hybrid work environment, with the option to work remotely
- 25 days holiday + bank holidays, to ensure a healthy work-life balance
- Private Healthcare with Life Insurance & Critical Illness cover, for peace of mind
- Pension contribution, to support your future plans
- Professional development and growth options, to help you expand your skill set
- Clio versary recognition program with special acknowledgement at milestones
- Access to cutting-edge technology and tools, to stay ahead in your field
- Opportunity to work with a global leader in legal AI technology, making a real impact on the legal profession
How to Stand Out
- Ensure your portfolio highlights specific examples of workflow management and system configuration in a legal or similar context.
- Prepare to discuss how you have driven real-world outcomes through training, mentoring, and proactive engagement with clients.
- Familiarize yourself with low-code environments and be ready to demonstrate your technical fluency in such systems.
- Practice your consultative skills, as the ability to engage senior stakeholders and align business value with delivery priorities is crucial.
- Be prepared to discuss your approach to change management and how you measure the success of your solutions.
- Highlight any experience with legal financial software and your understanding of the legal process.
- Consider certification in legal technology or business architecture to stand out as a candidate.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.