Senior Commercial Counsel (Channel), Zoom - Dublin

About the Role

The legal team at Zoom is known for its collaborative and pragmatic approach, and as a Senior Commercial Counsel, you will be expected to embody these values. You will be working in a fast-paced environment, where the ability to prioritize multiple tasks and manage your time effectively will be crucial. Your role will also involve leading legal support for service provider partner programs, which will require you to develop a deep understanding of the company's partner ecosystem and the legal implications of its global partnerships.

Zoom's commitment to innovation and customer satisfaction is reflected in its approach to partnerships and commercial agreements. As a Senior Commercial Counsel, you will be expected to contribute to the development of new legal frameworks and playbooks that will enable the company to expand its global reach and deliver cutting-edge solutions to its customers.

What You Will Do

• Draft, review, and negotiate a wide range of commercial agreements, including master partner, SaaS channel, referral, alliance, data processing, and professional services agreements.
• Support and negotiate strategic partnerships with telecommunications providers, carriers, and managed service providers, including resale and network-integrated arrangements.
• Review and maintain partner program terms, participation agreements, and program guides to ensure clarity, scalability, and enforceability.
• Enhance partner incentive structures to ensure they are aligned with the company's business objectives and are scalable and enforceable.
• Provide practical guidance to business teams on interpreting partner program terms and ensuring compliance with relevant laws and regulations.
• Support dispute resolution and enforcement matters related to partner programs and agreements.
• Partner cross-functionally to develop legal frameworks for new channel-focused products and services.
• Develop playbooks, templates, and workflows to drive efficiency and consistency across partner agreements.
• Collaborate with the legal team to identify and mitigate potential risks associated with commercial agreements and partnerships.

What We Are Looking For

• 7+ years of post-qualification experience in commercial law, including at least 5 years in-house within a SaaS or technology environment.
• Proven experience in negotiating agreements with telecommunications providers or carriers, including resale or network-enabled SaaS solutions.
• Strong familiarity with channel and partner agreements, including reseller, distributor, referral, and alliance models.
• Ability to exercise sound commercial judgment and balance legal risk with business objectives.
• Excellent communication and interpersonal skills, with the ability to advise on partner program terms, policies, and incentive structures.
• Ability to manage multiple priorities in a fast-paced environment and work effectively in a team.
• Knowledge of SaaS or cloud business models, including revenue recognition considerations.
• Self-starter with the ability to prioritize, work quickly, and independently.

Nice to Have

• Experience working in a remote or hybrid environment, with the ability to work effectively in a distributed team.
• Familiarity with Zoom's products and services, or similar video conferencing and collaboration solutions.
• Certification in commercial law or a related field, such as a Certified Commercial Contract Manager (CCCM) or a Certified Information Privacy Professional (CIPP).

Benefits and Perks

• Flexible work arrangements, including remote work options and a structured hybrid approach.
• Competitive compensation package, including salary, equity, and benefits.
• Opportunity to work with a collaborative and innovative team, with a commitment to delivering happiness and supporting work-life balance.
• Access to a range of perks and benefits, including health and wellness programs, professional development opportunities, and community engagement initiatives.
• Recognition and reward for outstanding performance, including bonuses and stock options.
• A dynamic and supportive work environment, with a focus on creativity, problem-solving, and teamwork.
• Opportunities for career growth and development, including training, mentorship, and career advancement opportunities.

• When applying for this role, be sure to highlight your experience in commercial law and your ability to work effectively in a fast-paced environment.
• Showcase your knowledge of channel and partner agreements, and be prepared to provide examples of your experience in negotiating and reviewing commercial agreements.
• Emphasize your ability to work collaboratively with cross-functional teams, and demonstrate your understanding of the company's products and services.
• Be prepared to discuss your approach to managing multiple priorities and your experience in working in a remote or hybrid environment.
• Research the company's culture and values, and be prepared to discuss how your skills and experience align with Zoom's commitment to innovation and customer satisfaction.
• Consider creating a portfolio or examples of your work, such as contracts or agreements you have negotiated, to demonstrate your skills and experience.
• Be prepared to negotiate your salary and benefits, and consider factors such as the company's compensation package, equity, and perks.