Senior Consulting Engineer - India

About the Role

The Senior Consulting Engineer role at ClickHouse is a unique opportunity to work with a fast-growing company that is revolutionizing the way businesses use data. As a member of the Support Services team, you will be responsible for delivering exceptional service to ClickHouse's enterprise customers worldwide. This role combines hands-on engineering, development assistance, and high-tier support, making it an exciting challenge for experienced engineers.

The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work directly with strategic customers. You will be responsible for providing guidance, case answers, and technical oversight, as well as assisting with support cases for customers in the L1 to L3 tiers.

ClickHouse is a company that values innovation, collaboration, and customer satisfaction. As a Senior Consulting Engineer, you will be part of a global team that is passionate about delivering exceptional service and driving business growth.

What You Will Do

• Serve as a team member on customer projects, focusing on design, architecture, integration, implementation, and documentation
• Provide consultative support to strategic users, customers, and prospects, assisting with implementation, onboarding, production launches, and Proof of Concepts (POCs)
• Provide architectural, technical, and migration assistance, including hands-on tasks
• Work as a member of the Support Team, handling L1 to L3 cases and communications when not actively assigned to customer projects
• Partner closely with ClickHouse Product Management, Engineering, and Sales to contribute to the product roadmap and account plans
• Develop and assist with a wide range of content, including Public and Internal Documentation, Knowledge Base articles, ClickHouse Learning, Reference Architecture, blogs, and benchmark results
• Assist with hiring and mentoring new team members as the company grows and scales
• Be available for scheduling and on-call needs to deliver high-quality 24x7 support in a global, distributed environment

What We Are Looking For

• 5+ years of experience in a similar role, with a strong background in engineering and consulting
• Experience working with Adjust and Excel, as well as other relevant tools and technologies
• Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams
• Strong problem-solving skills, with the ability to analyze complex issues and develop creative solutions
• Experience working in a fast-paced, dynamic environment, with the ability to adapt to changing priorities and deadlines
• Strong technical skills, with the ability to learn and master new technologies quickly
• Experience working with global brands and enterprise customers
• Bachelor's degree in Computer Science, Engineering, or a related field

Nice to Have

• Experience working with data warehousing and real-time analytics platforms
• Knowledge of cloud-based technologies and infrastructure
• Experience working in a remote or distributed team environment
• Certification in a relevant technology or platform
• Experience with project management and agile development methodologies

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a fast-growing and innovative company
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Flexible working hours and remote work options
• Access to cutting-edge technologies and tools
• Recognition and reward for outstanding performance
• Comprehensive health and wellness programs
• Generous PTO and holiday schedule

• Make sure to highlight your experience working with Adjust and Excel, as well as any other relevant tools and technologies.
• Be prepared to provide specific examples of your problem-solving skills and experience working in a fast-paced environment.
• Showcase your ability to communicate complex technical concepts to non-technical stakeholders.
• Emphasize your experience working with global brands and enterprise customers, and your ability to adapt to changing priorities and deadlines.
• Consider creating a portfolio or case studies that demonstrate your technical skills and experience working on complex projects.
• Don't be afraid to ask about the company culture and values during the interview process, and be prepared to discuss how you can contribute to the team's success.
• Research the company's technology stack and be prepared to discuss your experience working with similar technologies.