Senior Consulting Engineer - Singapore
WFA Digital Insight
The demand for skilled consulting engineers in the remote job market has grown significantly, with a 25% increase in 2025 alone. As companies like ClickHouse continue to innovate and expand their customer base, the need for experts who can provide high-tier support and consultative services is on the rise. With its impressive growth and commitment to transforming how companies use data, ClickHouse stands out as an attractive employer. Candidates for this role should be prepared to showcase their technical expertise, particularly in Adjust and Excel, as well as their ability to work closely with customers and internal teams. Before applying, it's essential to understand the evolving landscape of real-time analytics and data warehousing.
Job Description
About the Role
The Senior Consulting Engineer position at ClickHouse is a unique blend of technical expertise and customer-facing skills. As a key member of the Support Services team, you will be responsible for delivering exceptional service to ClickHouse's global customer base. This role combines hands-on engineering, development assistance, and high-tier support, offering a challenging and rewarding experience for the right candidate.ClickHouse is at the forefront of real-time analytics, data warehousing, observability, and AI workloads, making this an exciting time to join the company. With a strong track record of growth and innovation, ClickHouse is poised to continue its success, and this role will play a critical part in that journey.
The Senior Consulting Engineer will work closely with a set of strategic customers, providing guidance, case answers, and technical oversight. This will involve serving as a team member on customer projects, focusing on design, architecture, integration, implementation, and documentation. Additionally, you will be assisting with support cases for customers in our Support L1 to L3 tiers, particularly when not assigned to larger projects.
What You Will Do
- Serve as a team member on customer projects, focusing on design, architecture, integration, implementation, and documentation
- Provide case-initiated consultative support to strategic users, customers, and prospects, assisting with implementation, onboarding, production launches, and Proof of Concepts (POCs)
- Provide architectural, technical, and migration assistance, including hands-on tasks
- Work as a member of the Support Team, handling L1 to L3 cases and communications when not actively assigned to customer projects
- Partner closely with ClickHouse Product Management, Engineering, and Sales to contribute to the product roadmap and account plans
- Develop and assist with a wide range of content, including Public and Internal Documentation, Knowledge Base articles, ClickHouse Learning, Reference Architecture, blogs, and benchmark results
- Assist with hiring and mentoring new team members as we grow and scale
- Be available for scheduling and on-call needs to deliver high-quality 24x7 support in a global, distributed environment
What We Are Looking For
- Proven experience in a similar consulting engineering role, preferably in the field of real-time analytics, data warehousing, or related technologies
- Strong technical skills, including proficiency in Adjust and Excel
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams
- Experience working with global customers and providing high-tier support
- Strong problem-solving skills, with the ability to analyze complex issues and develop creative solutions
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
- Strong documentation and content creation skills
- Experience with cloud-based technologies and distributed systems
Nice to Have
- Experience with data warehousing and real-time analytics platforms
- Familiarity with ClickHouse or similar technologies
- Knowledge of AI workloads and observability
- Experience with agile development methodologies
- Certification in relevant technologies or methodologies
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a fast-growing, innovative company
- Collaborative, dynamic work environment
- Professional development and growth opportunities
- Flexible, remote work arrangement
- Access to cutting-edge technologies and tools
- Recognition and reward for outstanding performance
- Comprehensive health insurance and wellness programs
- Generous PTO and vacation policy
How to Stand Out
- Highlight your experience with Adjust and Excel in your resume and cover letter, and be prepared to provide specific examples of how you've applied these skills in previous roles.
- Familiarize yourself with ClickHouse's technology and services, and be ready to discuss how your skills and experience align with the company's needs.
- Emphasize your ability to work effectively in a global, distributed environment, and highlight any experience you have with remote work or supporting global customers.
- Prepare to discuss your approach to problem-solving and your experience with complex technical issues.
- Showcase your communication and interpersonal skills, and be prepared to provide examples of how you've worked with customers and internal teams in previous roles.
- Be prepared to discuss your experience with data warehousing, real-time analytics, and related technologies, and highlight any relevant certifications or training.
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