Senior Content Operations & Localization Contractor
WFA Digital Insight
As demand for seamless global content experiences grows, with 40% of companies planning to expand their localization efforts in 2026, professionals with expertise in Content Operations and Localization Management are in high demand. This role, requiring 6+ years of experience, stands out for its focus on scaling AI translation systems and managing distributed teams. With the remote work trend on the rise, candidates should be prepared to showcase their ability to work independently and manage stakeholders across different time zones.
Job Description
About the Role
The Senior Content Operations & Localization Contractor will play a pivotal role in scaling the company's machine-readable AI translation system across more than 5 global markets. This involves building, implementing, and maintaining systems, governance, and training to ensure consistency across distributed teams. Day-to-day, the role entails collaboration with various stakeholders to ensure that localization frameworks are not only scaled but also aligned with the company's global strategy.The success of this role is crucial as it directly impacts the company's ability to provide cohesive brand experiences across different languages and markets. The position involves working closely with cross-functional teams, necessitating strong facilitation and documentation skills. Given the remote nature of the work, the ability to work independently and manage priorities effectively is essential.
What You Will Do
- Develop and implement scalable content operations and localization strategies
- Build, maintain, and govern structured terminology databases, taxonomies, glossaries, or knowledge graphs for machine consumption
- Manage and coordinate the work of distributed teams to ensure consistent performance
- Facilitate training and capacity building for internal stakeholders on localization best practices
- Conduct quality control and ensure high standards of localized content
- Manage stakeholders and communicate effectively with cross-functional teams
- Develop and maintain documentation for content operations and localization processes
- Analyze and solve problems related to content operations and localization
- Collaborate with the development team to improve AI translation systems
What We Are Looking For
- 6+ years of experience leading Content Operations, Localization Management, or Information Architecture projects at scale
- Experience managing localization across 5+ languages or markets simultaneously
- Hands-on experience with structured terminology databases, taxonomies, glossaries, or knowledge graphs
- Proven ability to govern cross-functional teams
- Strong facilitation and documentation skills
- Fluent professional English
- Experience with remote work and managing distributed teams
- Understanding of AI translation systems and their application in content operations
Nice to Have
- Experience with machine learning and AI applications in localization
- Knowledge of additional languages beyond English
- Certification in Content Operations, Localization, or a related field
- Experience with agile project management methodologies
Benefits and Perks
- 100% remote work, offering flexibility and work-life balance
- Opportunity to work with a global team and impact multiple markets
- Professional development opportunities in a growing field
- Access to the latest tools and technologies in content operations and localization
- Competitive compensation package
- Health and wellness benefits
- Paid time off and holidays
- Remote stipend for home office setup and internet
How to Stand Out
- Ensure your portfolio showcases your experience in managing localization projects across multiple languages and markets.
- Develop a strong understanding of AI translation systems and their integration with content operations.
- Highlight your ability to work independently and manage distributed teams in a remote setup.
- Prepare examples of how you have facilitated training and capacity building for internal stakeholders.
- Consider acquiring certifications in Content Operations or Localization to stand out.
- Be prepared to discuss your experience with structured terminology databases and knowledge graphs.
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