Senior Creative Designer

About the Role

Twin Health's mission to empower people to improve and prevent chronic metabolic diseases is rooted in its commitment to innovation and customer-centric design. As a Senior Creative Designer, you will be part of a talented team dedicated to making a meaningful impact on the lives of Twin Health's members. Your work will focus on creating an experience that is both beautiful and functional, with a core AI agent at the center of the experience.

The design team at Twin Health values collaboration, creativity, and a passion for delivering exceptional user experiences. As a Senior Creative Designer, you will work closely with cross-functional teams, including product designers, product managers, and engineers, to ensure seamless integration of your designs.

What You Will Do

• Define the product's emotional language, developing a deep understanding of the member's needs and preferences
• Conceptualize and bring to life critical moments of empathy, whether a member is interacting with the AI or their human care team
• Deliver uncompromising craft, upholding an elite bar for design execution and ensuring visual polish and motion impact UX and engagement
• Design and prototype micro-interactions, creating subtle moments of delight that make the product feel genuinely alive
• Craft visual bridges that celebrate and elevate the vital connection between members and their dedicated human care teams
• Operate with speed and bias for action, driving rapid iteration and deployment while maintaining scalable, long-term visual integrity
• Navigate strategic trade-offs, balancing high-velocity execution with scalable, long-term visual integrity
• Partner closely with cross-functional teams to ensure seamless integration of motion assets
• Develop and maintain design systems, ensuring consistency and cohesion across the product
• Stay up-to-date with industry trends and emerging technologies, applying this knowledge to continuously improve the product's design and user experience

What We Are Looking For

• 5+ years of experience in motion design, visual craft, and human-centered design
• Portfolio that showcases your ability to deliver uncompromising craft and exceptional user experiences
• Strong understanding of design principles, human-centered design, and user experience
• Experience working with cross-functional teams, including product designers, product managers, and engineers
• Proficiency in design tools, including Sketch, Figma, Adobe Creative Suite, and Lottie/Rive
• Ability to work independently and collaboratively, with a strong focus on driving rapid iteration and deployment
• Excellent communication and problem-solving skills
• Passion for delivering exceptional user experiences and making a meaningful impact on the lives of Twin Health's members

Nice to Have

• Experience working in the healthcare sector, particularly in metabolic health
• Knowledge of AI-powered design and human-centered design principles
• Familiarity with design systems and maintaining consistency and cohesion across a product
• Experience working with remote teams and collaborating across multiple time zones

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a talented team dedicated to making a meaningful impact on the lives of Twin Health's members
• Collaborative and dynamic work environment
• Flexible working hours and remote work options
• Professional development opportunities, including training and conference attendance
• Access to the latest design tools and technologies
• Recognition and reward for outstanding performance and contributions to the team
• Comprehensive health insurance and wellness programs
• Generous paid time off and holidays
• Employee stock options and equity participation
• Remote work stipend and home office setup support

• Develop a strong portfolio that showcases your ability to deliver uncompromising craft and exceptional user experiences. Include examples of motion design, visual craft, and human-centered design.
• Prepare to talk about your design process and how you approach solving complex design problems. Be ready to provide specific examples from your experience.
• Familiarize yourself with Twin Health's product and mission, and be prepared to discuss how your design skills and experience align with the company's goals.
• Emphasize your ability to work collaboratively and independently, driving rapid iteration and deployment while maintaining scalable, long-term visual integrity.
• Be prepared to discuss your experience working with cross-functional teams, including product designers, product managers, and engineers.
• Highlight your knowledge of design principles, human-centered design, and user experience, and be prepared to provide examples of how you have applied these principles in your work.
• Show enthusiasm and passion for delivering exceptional user experiences and making a meaningful impact on the lives of Twin Health's members.