Senior Database Reliability Engineer

About the Role

The Database Reliability Engineer (DBRE) role is responsible for improving processes via automation and coding to reduce toil. You will be working closely with engineering and SRE teams to aid in bringing new products to market that require database support. Your primary focus will be on ensuring the availability, performance, and security of our database systems.

As a key member of the team, you will be responsible for implementing a data-driven approach to performance and availability improvements. You will work with the DBA team to understand areas of toil and implement automations and processes to help manage PointClickCare's database systems at scale.

What You Will Do

• Manage and maintain the cloud-based database infrastructure that supports our SaaS application
• Improve processes via automation and coding to reduce toil
• Implement a data-driven approach to performance and availability improvements
• Work with the DBA team to understand areas of toil and implement automations and processes
• Provide database expertise to engineering and SRE teams
• Review database migrations, queries, performance optimizations, and standardize configurations and deployments of new database systems
• Assist the DBA team in performance troubleshooting and root cause analysis
• Implement observability of relevant database metrics and ensure desired database objectives are met
• Collaborate with cross-functional teams to identify and prioritize database-related projects
• Develop and maintain documentation of database systems and processes

What We Are Looking For

• 5+ years of experience in database administration or engineering
• Strong knowledge of cloud-based database infrastructure, including AWS or Azure
• Experience with database management systems, such as MySQL or PostgreSQL
• Proficiency in programming languages, such as Python or Java
• Experience with automation tools, such as Ansible or Terraform
• Strong understanding of database performance optimization and troubleshooting
• Excellent communication and collaboration skills
• Experience working in a remote or distributed team environment
• Bachelor's degree in Computer Science or related field

Nice to Have

• Experience with containerization using Docker
• Knowledge of Kubernetes or other orchestration tools
• Familiarity with monitoring and logging tools, such as Prometheus or Grafana
• Experience with agile development methodologies and version control systems, such as Git

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a leading health tech company
• Collaborative and dynamic work environment
• Flexible working hours and remote work options
• Professional development and growth opportunities
• Access to cutting-edge technology and tools
• Recognition and reward for outstanding performance
• Comprehensive health and wellness programs
• Generous paid time off and holidays

• Develop a strong understanding of cloud-based database infrastructure and automation tools to stand out in this role.
• Be prepared to provide examples of your experience with database performance optimization and troubleshooting.
• Showcase your ability to work independently and collaboratively in a remote team environment.
• Highlight your experience with programming languages, such as Python or Java, and database management systems, such as MySQL or PostgreSQL.
• Be prepared to discuss your approach to implementing a data-driven approach to performance and availability improvements.
• Consider creating a portfolio of your work, including examples of your experience with database administration and engineering.
• Research the company culture and values to understand how you can contribute to PointClickCare's mission and goals.