Senior Deployment Engineer

About the Role

The role is part of a dynamic team that values integrity, excellence, proactivity, innovation, and people. IT Labs is dedicated to making a meaningful impact in the tech industry, and this position is key to achieving that goal. With a strong emphasis on client satisfaction and internal collaboration, the ideal candidate will be self-motivated, organized, and effective at managing multiple priorities.

IT Labs is an international software tech company with a global presence, founded in 2005. The company specializes in purpose and process-driven teams for high-performance, innovation, transformation, and efficiency. With headquarters in Palm Beach Gardens, Florida, and teams around the world, IT Labs is constantly growing and offers a unique opportunity for professional development and growth.

What You Will Do

• Partner directly with clients to assess infrastructure requirements, security constraints, and deployment preferences.
• Design and implement deployment strategies for Kubernetes clusters across AWS, Azure, and on-premise environments.
• Serve as the primary technical point of contact throughout the deployment lifecycle.
• Troubleshoot complex deployment issues, distinguishing between infrastructure and application-level concerns.
• Act as a system validator to ensure IT Labs' solutions function seamlessly within client environments.
• Gather client feedback to inform internal development priorities.
• Continuously apply and improve deployment best practices and coach peers in their adoption.
• Collaborate closely with stakeholders to understand complex requirements and constraints.
• Ensure smooth adoption of scalable, secure, and observable systems that support advanced AI-driven workflows.
• Develop and maintain documentation of deployment processes and solutions.
• Participate in the development of internal tools and processes to improve deployment efficiency and quality.

What We Are Looking For

• Proven experience deploying and managing Kubernetes clusters (AWS, Azure, on-premise).
• Deep expertise with Azure and Infrastructure-as-Code tools such as Crossplane, Terraform, and Helm.
• Strong understanding of networking, security, and observability in containerized environments.
• Proven success in client-facing roles with excellent communication and stakeholder management skills.
• Ability to explain complex technical concepts to both technical and non-technical audiences.
• Strong problem-solving skills and a customer-first mindset.
• Self-motivated, organized, and effective at managing multiple priorities.
• Experience working in fast-paced, dynamic environments.
• Familiarity with AI-focused environments and technologies.
• Strong analytical and troubleshooting skills.

Nice to Have

• Experience in customer success, solutions engineering, or regulated/high-security environments.
• Knowledge of additional cloud platforms beyond AWS and Azure.
• Familiarity with emerging technologies and trends in deployment and infrastructure management.
• Certification in relevant technologies (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert).

Benefits and Perks

• Long-term 12-month contract with the possibility for extension and long-term collaboration.
• Full-time arrangement (40h per week).
• Choice of contract: Contract or B2B.
• Paid time off (PTO) provided.
• Opportunity for professional growth and development within a global company.
• Collaborative and dynamic work environment.
• Access to cutting-edge technologies and innovative projects.
• Flexible working conditions, including remote work arrangements.

• Highlight your experience with Kubernetes and cloud infrastructure: Make sure your resume and cover letter clearly showcase your experience with Kubernetes, AWS, Azure, and on-premise environments, as well as your proficiency in Infrastructure-as-Code tools.
• Develop a strong understanding of client needs: As this role involves close collaboration with clients, it's essential to demonstrate your ability to understand and address their technical and business needs effectively.
• Prepare to talk about your problem-solving approach: Be ready to provide specific examples of how you've troubleshoot complex deployment issues in the past and how you approach problem-solving in a technical context.
• Showcase your communication skills: The ability to communicate complex technical concepts to both technical and non-technical audiences is crucial. Prepare examples that demonstrate your communication skills in different scenarios.
• Research IT Labs and its values: Show your enthusiasm for the company's mission, values, and culture. Understanding the company's core values such as integrity, excellence, proactivity, innovation, and people will help you tailor your application and prepare for interviews.
• Be prepared to discuss your experience with AI-focused environments: Given the company's focus on AI and deeptech, be prepared to talk about your experience or interest in working with AI technologies and how you see yourself contributing to this area.
• Emphasize your ability to work independently and as part of a team: As a remote role, the ability to self-motivate and work effectively in a team environment is important. Highlight instances where you've demonstrated these skills in previous roles.