Senior Developer Experience Engineer

About the Role

The Developer Experience team at Sentry is passionate about making it easier for every developer to use Sentry's products. You will be working closely with a talented group of individuals who share your enthusiasm for building and creating. The team's primary focus is on supporting developers, gathering feedback, and helping product and engineering teams ship new capabilities.

Sentry's hybrid work model, with designated in-office anchor days, encourages meaningful collaboration and provides a balance between remote and in-person work. As a Senior Developer Experience Engineer, you will be based in San Francisco and will have the opportunity to attend and host events, meetups, and conferences in the developer community.

What You Will Do

• Manage the documentation platform, with the freedom to shape it as you see fit, to answer the question of what great developer documentation looks like
• Attend and host events, meetups, and conferences in the developer community to stay up-to-date with the latest trends and technologies
• Build content that gets people excited to build their software alongside Sentry, including blog posts, tutorials, and case studies
• Partner with product and engineering teams to test and ship new features, providing feedback and suggestions for improvement
• Develop product solutions, identify content and execution plans, and collaborate with teams to drive product narratives
• Gather insights from users, the developer tool world, and the latest software development trends to inform product decisions
• Work closely with the marketing team to develop great product narratives and messaging
• Collaborate with sales engineering, business operations, and other functions to support the development of the best content and product stories
• Develop and maintain relationships with key stakeholders, including developers, product managers, and engineering teams
• Stay current with industry trends, technologies, and best practices, applying this knowledge to improve the developer experience

What We Are Looking For

• Strong technical skills, with experience in software development, documentation, or a related field
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
• Experience with developer documentation, content creation, and community engagement
• Strong problem-solving skills, with the ability to analyze complex issues and develop creative solutions
• Experience with JavaScript, HTML, and CSS, as well as familiarity with modern front-end frameworks and libraries
• Knowledge of software development methodologies, including Agile and Scrum
• Experience with version control systems, such as Git
• Strong writing and editing skills, with the ability to create high-quality content
• Experience with project management tools, such as Jira or Asana
• Familiarity with design principles and human-centered design methodologies

Nice to Have

• Experience with DevOps tools, such as Jenkins or CircleCI
• Familiarity with cloud platforms, such as AWS or Azure
• Knowledge of security best practices and protocols
• Experience with data analysis and visualization tools, such as Tableau or Power BI
• Certification in a related field, such as software development or technical writing

Benefits and Perks

• Competitive salary and equity package
• Comprehensive health, dental, and vision insurance
• Flexible PTO policy, with generous vacation and sick leave
• Remote work stipend, with support for home office setup and equipment
• Professional development budget, with opportunities for training and conference attendance
• Access to cutting-edge technologies and tools, with opportunities for growth and advancement
• Collaboration with a talented and passionate team, with a strong focus on community and culture
• Opportunities for career growth and advancement, with a clear path for professional development
• A dynamic and supportive work environment, with a focus on work-life balance and well-being

• Showcase your technical skills and experience in your portfolio, highlighting your ability to create high-quality documentation and content.
• Prepare to talk about your experience with developer communities, including any open-source projects or contributions you've made.
• Be ready to discuss your approach to problem-solving and collaboration, providing specific examples from your past experience.
• Emphasize your ability to work independently and manage your time effectively, as well as your willingness to learn and adapt to new technologies and tools.
• Research Sentry's products and services, and be prepared to discuss how your skills and experience align with the company's mission and values.
• Practice your communication skills, including your ability to explain complex technical concepts in simple terms, and be prepared to provide examples of your writing and editing skills.