Senior Director - Presales Consulting
WFA Digital Insight
The demand for experienced presales consultants with deep expertise in CRM, digital marketing, and loyalty programs is on the rise, with the loyalty market expected to continue growing as companies increasingly focus on customer retention. With over 400 million members connected through its platform, Loyalty Juggernaut is at the forefront of this trend. As a senior director in presales consulting, you'll play a critical role in driving business growth through strategic engagements and compelling solution demonstrations. Before applying, consider how your technical depth, consultative selling skills, and executive presence can help bridge business needs with technology solutions. With the right combination of skills and experience, this role can be a launching pad for a successful career in presales consulting.
Job Description
About the Role
The Senior Director - Presales Consulting role at Loyalty Juggernaut is a leadership position that involves leading high-impact presales engagements and delivering compelling solution demonstrations to enterprise clients. As a trusted advisor, you will work closely with the Sales, Product, and Customer Success teams to shape and influence large, complex enterprise deals across multiple industries. Your deep expertise in CRM, digital marketing, and loyalty programs will be crucial in driving stakeholder alignment and positioning GRAVTY as a differentiated solution in the market.The role entails a strong strategic influence, requiring you to operate as a bridge between business needs and technology solutions. You will be responsible for driving stakeholder alignment, positioning GRAVTY as a differentiated solution, and delivering industry-specific demo environments that demonstrate business impact and ROI. Your technical depth, combined with your consultative selling skills and executive presence, will be essential in driving business growth through strategic engagements.
As a senior director in presales consulting, you will be part of a rapidly growing commercial team in the U.S. and will have the opportunity to work with leading enterprises across 16 major industries. You will be expected to stay up-to-date with industry trends and developments, leveraging this knowledge to inform your presales engagements and drive business growth.
What You Will Do
- Lead high-impact executive and technical demonstrations of the GRAVTY platform for prospects, partners, and key stakeholders
- Translate complex platform capabilities into compelling, outcome-driven narratives that resonate with both business and technical audiences
- Shape the presales storytelling framework to consistently communicate LJI’s differentiated value proposition
- Drive structured discovery engagements and workshops with enterprise clients to uncover strategic objectives, current-state challenges, and transformation opportunities
- Partner with Sales and Product leadership to design tailored solution strategies that align client needs with GRAVTY’s capabilities
- Develop solution blueprints, demo narratives, and “day-in-the-life” journeys that clearly demonstrate business impact and ROI
- Own the strategy and execution of industry-specific demo environments, ensuring relevance, realism, and differentiation
- Establish best practices to ensure consistent, high-quality demo experiences across the presales function
- Lead presales contributions to RFPs, proposals, and executive presentations, ensuring a strong and differentiated profile
What We Are Looking For
- 8+ years of relevant experience in presales consulting, with a deep expertise in CRM, digital marketing, and loyalty programs
- Strong technical depth, combined with consultative selling skills and executive presence
- Experience working with enterprise clients, with a strong understanding of their business needs and pain points
- Ability to operate as a trusted advisor, with a strong strategic influence
- Strong communication and storytelling skills, with the ability to translate complex technical concepts into compelling narratives
- Experience working with cross-functional teams, including Sales, Product, and Customer Success
- Strong business acumen, with a deep understanding of the loyalty and digital marketing industries
- Experience with solution architecture and deal shaping, with a strong ability to design tailored solution strategies
Nice to Have
- Experience working with AI-first, next-generation solutions
- Knowledge of the GRAVTY platform and its capabilities
- Experience working in a rapidly growing company, with a strong ability to adapt to changing circumstances
- Strong data analysis skills, with the ability to leverage data to inform presales engagements
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with leading enterprises across 16 major industries
- Chance to work with a rapidly growing company, with a strong culture and values
- Flexible working hours and remote work options
- Professional development and growth opportunities
- Access to cutting-edge technology and tools
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
- Comprehensive health and wellness package
- Generous PTO and holidays
How to Stand Out
- Develop a strong understanding of the GRAVTY platform and its capabilities, leveraging this knowledge to inform your presales engagements and drive business growth
- Focus on building a strong personal brand, with a strong online presence and a professional network that can help you stay up-to-date with industry trends and developments
- Practice your storytelling skills, with a focus on translating complex technical concepts into compelling narratives that resonate with both business and technical audiences
- Prepare to talk about your experience working with enterprise clients, with a strong understanding of their business needs and pain points
- Research the company and its values, with a focus on understanding how your skills and experience align with its mission and goals
- Be ready to discuss your experience with solution architecture and deal shaping, with a strong ability to design tailored solution strategies that align client needs with GRAVTY’s capabilities
- Consider creating a portfolio that showcases your presales consulting experience, with a focus on demonstrating your ability to drive business growth through strategic engagements
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