Senior Director, Product
WFA Digital Insight
As demand for seamless payment technologies continues to rise, companies like Global Payments are at the forefront of innovation. With a growth of 25% in digital payment solutions in 2025, professionals with expertise in product strategy and payments technology are in high demand. This Senior Director, Product role stands out for its focus on leading the strategy and roadmap for the Genius Small Business and Retail platform, a critical component of Global Payments' ecosystem. Candidates should be prepared to showcase their ability to drive alignment across multiple teams and product domains, with a strong understanding of the payments technology landscape and its future directions.
Job Description
About the Role
The Senior Director, Product at Global Payments is a pivotal role that leads the strategy, roadmap, and delivery of the Genius platform supporting small and growing merchants globally. This position is responsible for defining and leading a multi-year product strategy that aligns with company growth objectives and market opportunities. The role requires working closely with various teams including engineering, product design, operations, and commercial teams to ensure the Genius platform evolves as a unified ecosystem.The Senior Director, Product will play a critical role in driving the evolution of the Genius S platform across software, payments capabilities, merchant experiences, and ecosystem integrations. This involves identifying opportunities to expand the platform through new capabilities, integrations, and services, and ensuring the Genius S platform delivers a cohesive merchant experience across devices, channels, and service offerings.
Given the dynamic nature of the payments technology landscape, this role requires a professional who is not only adept at strategy and leadership but also well-versed in the technical aspects of payments solutions and the ability to leverage tools like Adjust and Excel for data-driven decision making.
What You Will Do
- Define and lead a multi-year product strategy for Genius S, aligning platform investments with company growth objectives and market opportunities.
- Establish the strategic roadmap across core POS capabilities and Value-Added Services (VAS).
- Ensure the Genius platform evolves as a cohesive ecosystem supporting merchant operations and growth.
- Identify opportunities to expand the platform through new capabilities, integrations, and services.
- Drive the evolution of the Genius S platform across software, payments capabilities, merchant experiences, and ecosystem integrations.
- Oversee the roadmap and development of core POS capabilities including merchant workflows, transaction management, and operational tools.
- Ensure the platform delivers reliable and intuitive day-to-day merchant functionality.
- Lead the product strategy and roadmap for Value-Added Services that extend the Genius platform.
- Partner with engineering and design teams to maintain platform performance and usability.
- Own the product portfolio for Genius Small Business, ensuring clear prioritization across platform initiatives, vertical capabilities, and merchant experience improvements.
- Establish governance frameworks that maintain platform consistency while enabling regional or vertical market adaptations where appropriate.
What We Are Looking For
- A proven track record of leading product strategy and development in payments technology or a related field.
- Experience with product roadmap development and execution, preferably in a fast-paced and dynamic environment.
- Strong understanding of the payments technology landscape and its future directions.
- Ability to drive alignment across multiple teams and product domains.
- Experience with data analysis tools like Excel and Adjust for data-driven decision making.
- Strong leadership and communication skills, with the ability to work effectively with cross-functional teams.
- Understanding of merchant needs and the ability to develop solutions that meet those needs.
- Experience in managing and prioritizing multiple projects simultaneously.
Nice to Have
- Experience with cloud-based payment solutions.
- Knowledge of agile development methodologies.
- Certification in product management or a related field.
- Experience working in a global environment with diverse teams.
Benefits and Perks
- Competitive compensation package.
- Opportunity to work with a leading payments technology company.
- Collaborative and dynamic work environment.
- Professional development opportunities.
- Flexible working hours and remote work options.
- Access to the latest technologies and tools in payments solutions.
- Comprehensive health insurance and benefits package.
How to Stand Out
- Ensure your resume highlights experience with product strategy, payments technology, and team leadership.
- Showcase your ability to leverage data analysis tools like Excel and Adjust for strategic decision making.
- Prepare examples of how you have driven alignment across multiple teams and product domains in previous roles.
- Develop a strong understanding of the current payments technology landscape and its future trends to stand out in interviews.
- Be ready to discuss your approach to prioritizing product initiatives and managing complex projects.
- Highlight any experience with cloud-based payment solutions or agile development methodologies as a plus.
- Consider creating a portfolio that demonstrates your product management skills and experience, especially in the payments technology sector.
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