Senior Engineering Manager, Retailer Platform

About the Role

As part of Instacart's Enterprise Foundations team, this role is crucial in driving the company's expansion into new international markets and enhancing its service offerings to enterprise retailers. The Senior Engineering Manager will work closely with various teams, including Connected Stores, Pro Services, Commerce, Data Engineering, and ML, to broker architectural and prioritization trade-offs that determine how Instacart serves its retail partners.

What You Will Do

• Lead, coach, and grow a team of engineers, focusing on developing talent and fostering a culture of ownership and continuous improvement.
• Set and maintain the unifying technical thesis for the team, ensuring convergence on shared solutions.
• Drive the consolidation of bespoke services onto unified Instacart platform rails.
• Partner with ML and Data Engineering teams to ensure enterprise data platform compliance for ML systems.
• Deliver self-service tooling to reduce engineering bottlenecks.
• Represent technical and product trade-offs across multiple organizations.
• Broker resourcing decisions and drive clarity in ambiguous scope.
• Ensure engineering investment aligns with committed work.

What We Are Looking For

• Minimum of 8 years of experience in software engineering management or a related field.
• Strong background in software development, with expertise in areas such as multi-tenancy, data isolation, and configuration-driven release management.
• Experience in leading teams of senior engineers and driving technical direction.
• Excellent communication and collaboration skills, with the ability to work effectively across multiple teams and stakeholders.
• Strong understanding of architectural trade-offs and the ability to make informed technical decisions.
• Experience with agile development methodologies and version control systems.
• Bachelor's degree in Computer Science or a related field, or equivalent experience.

Nice to Have

• Experience working in the retail technology sector.
• Knowledge of cloud-based platforms and services.
• Familiarity with DevOps practices and tools.
• Experience with machine learning and data engineering concepts.

Benefits and Perks

• Flexible, remote work arrangement with the option to work from home or an office.
• Competitive salary and benefits package.
• Opportunity to work on a critical platform that impacts millions of users.
• Collaborative and dynamic work environment with a team of experienced professionals.
• Professional development opportunities to enhance skills and career growth.
• Access to the latest technologies and tools.
• Recognition and reward for outstanding performance.

• Highlight your experience in leading engineering teams, especially in a retail technology context, and be prepared to provide specific examples of your accomplishments.
• Familiarize yourself with Instacart's technology stack and be ready to discuss how your skills align with the company's needs.
• Prepare to talk about your approach to multi-tenancy, data isolation, and configuration-driven release management, as these are key aspects of the role.
• Showcase your problem-solving skills and ability to drive technical direction in a collaborative environment.
• Be prepared to discuss your experience with agile methodologies, version control systems, and your approach to continuous improvement.
• Demonstrate your ability to communicate complex technical concepts to non-technical stakeholders, as this is crucial for success in the role.
• Research Instacart's culture and values, and be ready to discuss how your own values and work style align with those of the company.