Senior Forward Deployed Engineer (Remote Build)

About the Role

The role requires a strong integration and systems thinking mindset, with expertise in APIs, event-driven systems, and data modeling. You will work closely with cross-functional teams, including Product, Engineering, Sales, and Customer Success, to ensure seamless delivery of solutions. With a focus on innovation and customer satisfaction, this role offers the chance to make a real impact on the future of work.

Remote is committed to fostering a culture of innovation, trust, and autonomy. As a remote-first company, you will have the flexibility to work from anywhere, with a strong documentation culture and high trust. If you're passionate about AI, integrations, and customer success, this role could be an excellent fit.

What You Will Do

• Partner with customers to understand operational challenges and define success criteria
• Design, build, and deploy AI-powered solutions that integrate with customer systems and Remote's platform
• Develop evaluation and measurement frameworks for AI behavior, including success metrics and test harnesses
• Collaborate with cross-functional teams to ensure seamless delivery of solutions
• Work with real data to validate outputs, quantify impact, and iterate quickly based on evidence
• Own deployments, including reliability, performance, observability, and continuous improvement
• Develop and maintain technical documentation for solutions and integrations
• Participate in on-call rotations and provide support for production issues
• Stay up-to-date with industry trends and emerging technologies in AI and integrations

What We Are Looking For

• Demonstrated experience shipping production software (backend and/or full-stack) and owning it in production
• Strong integration and systems thinking skills, with expertise in APIs, event-driven systems, and data modeling
• Applied AI/LLM experience beyond prototypes, with knowledge of prompt+tool design, RAG, and retrieval patterns
• Ability to operate in ambiguity and go from problem statement to shipped solution with minimal hand-holding
• Clear, structured communication in writing, with ability to explain trade-offs to technical and non-technical stakeholders
• Experience with enterprise environments, including security reviews, compliance constraints, and procurement
• Familiarity with HRIS, payroll, identity/access management, or adjacent enterprise domains
• Experience with multi-tenant SaaS, RBAC, and data privacy by design

Nice to Have

• Experience building with agent frameworks and/or workflow orchestration systems
• Familiarity with cloud-based platforms, including AWS, GCP, or Azure
• Experience with containerization using Docker and Kubernetes
• Knowledge of security best practices, including encryption, access controls, and vulnerability management

Benefits and Perks

• Competitive compensation and benefits package
• Flexible remote work arrangement, with the option to work from anywhere
• Strong documentation culture and high trust, with autonomy to make decisions
• Opportunity to work on cutting-edge AI-powered solutions and integrations
• Collaborative and dynamic work environment, with a focus on innovation and customer satisfaction
• Professional development opportunities, including training and conference sponsorship
• Access to a global network of professionals, with opportunities for growth and advancement

• Tip: Develop a strong portfolio that showcases your experience with AI-powered solutions and integrations, including examples of successful deployments and customer outcomes.
• Be prepared to explain complex technical concepts in simple terms, and highlight your ability to communicate effectively with both technical and non-technical stakeholders.
• Show a willingness to learn and adapt, with a focus on staying up-to-date with industry trends and emerging technologies in AI and integrations.
• Emphasize your experience with enterprise environments, including security reviews, compliance constraints, and procurement.
• Prepare examples of times when you had to operate in ambiguity and go from problem statement to shipped solution with minimal hand-holding.
• Research the company culture and values, and be prepared to discuss how you can contribute to a remote-first environment with high trust and autonomy.