Senior Full-Stack Engineer, Email Systems

About the Role

The role entails working closely with designers, engineers, and community members to develop and maintain user-facing features and help diagnose and resolve email issues at scale. You will be part of a small but growing team of over 50 people distributed across seven countries, with a unique revenue model that combines community donations and subscriptions for new cloud-based services.

Mozilla is committed to creating technology that puts users first, with a strong emphasis on privacy and productivity. As a Senior Full-Stack Engineer, you will play a key role in shaping the company's email systems and contributing to the development of new products and services that remain independent of big tech ecosystems.

What You Will Do

• Build and prototype new features and solutions to tackle complex technical challenges
• Develop and maintain metrics to monitor email delivery rates and sender reputation, and diagnose service-level issues
• Monitor email industry standards, trends, and emerging threats, and propose improvements to strengthen delivery, reputation, and spam resilience
• Develop, test, and evolve the code architecture to ensure scalability, maintainability, and reliability
• Collaborate with designers, engineers, and community members to develop and maintain user-facing features
• Help diagnose and resolve email issues at scale
• Contribute to the development of new products and services that remain independent of big tech ecosystems
• Work closely with the Web Services Team to build and maintain the accounts and email services that power Mozilla's offerings
• Participate in code reviews and contribute to the improvement of the overall code quality
• Stay up-to-date with the latest developments in web development, infrastructure, and service architecture

What We Are Looking For

• Strong full-stack development experience with a focus on web development, infrastructure, and service architecture
• Direct experience with email delivery and a passion for delivering quality to customers
• Autonomous and able to lead feature development from an ambiguous project statement to a concrete plan and implementation
• Strong collaboration, ownership, and commitment to building reliable services
• Experience with metrics development and analysis
• Knowledge of email industry standards, trends, and emerging threats
• Strong problem-solving skills and attention to detail
• Excellent communication and teamwork skills
• Ability to work in a remote environment and collaborate with a distributed team

Nice to Have

• Experience with open-source development and community-driven projects
• Knowledge of end-to-end encryption and secure communication protocols
• Familiarity with cloud-based services and subscription-based models
• Experience with code reviews and contributing to the improvement of overall code quality
• Knowledge of the latest developments in web development, infrastructure, and service architecture

Benefits and Perks

• Opportunity to work on open-source projects and contribute to the development of user-centric technology
• Collaborative and dynamic work environment with a growing team of over 50 people
• Unique revenue model that combines community donations and subscriptions for new cloud-based services
• Flexible remote work arrangements and opportunities for professional growth and development
• Access to the latest tools and technologies, including cloud-based services and secure communication protocols
• Competitive compensation and benefits package, including health insurance and retirement plans
• Opportunities for career advancement and professional growth within the company

• Be prepared to showcase your expertise in web development, infrastructure, and service architecture, with a focus on email delivery and security.
• Highlight your experience with collaborative development and community-driven projects, and your ability to work in a remote environment.
• Emphasize your passion for delivering quality to customers and your commitment to building reliable services.
• Make sure to research Mozilla's products and services, and be prepared to discuss how you can contribute to the company's mission and values.
• Be prepared to provide examples of your problem-solving skills and attention to detail, and be ready to discuss your experience with metrics development and analysis.
• Show your willingness to learn and adapt to new technologies and developments in the field, and highlight your excellent communication and teamwork skills.