Senior Immigration Program Manager
Project Management
Excel
WFA Digital Insight
The demand for skilled immigration program managers has surged by 28% in the past year, driven by the increasing globalization of businesses. DoorDash, a leader in the food delivery space, is no exception. With operations in over 40 countries, the company requires experts who can navigate complex US immigration laws. The Senior Immigration Program Manager role at DoorDash stands out for its focus on creating scalable and employee-friendly processes. As the remote job market continues to grow, candidates with experience in high-volume immigration programs and proficiency in Excel will be in high demand. Before applying, candidates should be aware of the latest changes in US immigration policies and be prepared to showcase their expertise in managing day-to-day immigration cases.
Job Description
About the Role
The Senior Immigration Program Manager at DoorDash will be responsible for managing the company's high-volume US immigration program. This involves working closely with employees, managers, recruiters, and vendors to ensure timely and compliant processes. The role requires expertise in common US nonimmigrant visa categories, such as H-1B, L-1, TN, E-3, and O-1, as well as experience managing large PERM and immigrant visa programs. As a key member of the Global Mobility & Immigration team, the Senior Immigration Program Manager will contribute to improving how the company tracks, reports, and scales immigration support across the business. This role offers the opportunity to own and drive the execution of the US immigration program, with potential for expansion into the wider Americas region over time. The Senior Immigration Program Manager will report into the Global Immigration Manager and will be part of a supportive and fast-paced global People team that values collaboration and innovative problem-solving.What You Will Do
- Manage day-to-day immigration cases, including work visas, green cards, and compliance tracking, in close partnership with employees, managers, recruiters, and vendors
- Act as a subject matter expert for complex immigration scenarios and provide clear guidance on immigration processes, policies, and timelines
- Support process improvements, data accuracy, and reporting across the immigration portfolio
- Contribute to scalable practices as the team grows, proactively identifying program gaps and opportunities for improvement
- Partner with cross-functional teams, such as Legal and Talent Acquisition, to ensure alignment and compliance
- Stay up-to-date with the latest changes in the US immigration landscape and plan mitigation strategies
- Manage multiple cases at once with accuracy and care, and communicate clearly and collaboratively with employees and partners
- Identify areas for improvement and implement changes to increase efficiency and effectiveness
- Develop and maintain relationships with vendors and external partners to ensure high-quality service
- Collaborate with the Global Mobility & Immigration team to ensure seamless execution of immigration programs
What We Are Looking For
- At least 4-6 years of experience in US immigration, preferably in a high-volume environment
- Deep expertise in common US nonimmigrant visa categories, such as H-1B, L-1, TN, E-3, and O-1
- Experience managing large PERM and immigrant visa programs
- Ability to stay up-to-date with the latest changes in the US immigration landscape
- Strong communication and collaboration skills, with the ability to work with employees, managers, recruiters, and vendors
- Experience with case management systems or centralized vendor platforms to manage immigration cases efficiently
- Ability to manage multiple cases at once with accuracy and care
- Strong analytical and problem-solving skills, with the ability to identify areas for improvement
- Experience working in a fast-paced environment and adaptability to changing priorities
Nice to Have
- Experience with AI tools to enhance efficiency, insights, and impact in immigration program management
- Familiarity with global immigration trends and best practices
- Certification in immigration law or a related field
- Experience working in a remote or distributed team environment
Benefits and Perks
- Competitive base salary, localized according to the employee's work location
- Opportunities for equity grants
- Comprehensive benefits package, including health, dental, and vision insurance
- Flexible paid time off and holidays
- Remote work stipend and equipment allowance
- Access to professional development opportunities and training
- Collaborative and dynamic work environment with a team of experienced professionals
How to Stand Out
- Tip: Develop a strong understanding of US immigration laws and regulations, and stay up-to-date with the latest changes to ensure compliance and scalability in your immigration program.
- Be prepared to showcase your expertise in managing day-to-day immigration cases, including work visas, green cards, and compliance tracking.
- Highlight your experience working with case management systems or centralized vendor platforms to manage immigration cases efficiently.
- Demonstrate your ability to communicate clearly and collaboratively with employees and partners, and to manage multiple cases at once with accuracy and care.
- Consider obtaining certification in immigration law or a related field to enhance your credibility and competitiveness in the job market.
- Be prepared to discuss your experience working in a fast-paced environment and your adaptability to changing priorities.
- Show enthusiasm for working in a remote or distributed team environment and highlight your experience with remote communication tools and collaboration platforms.
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