Senior Implementation Partner, In-Store
WFA Digital Insight
As demand for digital implementation experts continues to rise, positions like the Senior Implementation Partner at DoorDash stand out. In the evolving landscape of remote work, candidates with skills in Salesforce and Excel are highly sought after. This role goes beyond traditional responsibilities by ensuring clients maximize their investment in the SevenRooms platform and cultivate lasting customer relationships. Given the current market's robust trajectory, aspiring applicants should highlight their unique problem-solving abilities and experience in customer-facing roles to make a strong impression.
Job Description
About the Role
As a Senior Implementation Partner at DoorDash, you'll take charge of onboarding and launching new clients on the SevenRooms platform. Your role will be crucial for multi-location and enterprise hospitality operators, providing strategic guidance from the beginning of the process to successful implementation.Responsibilities
- Lead implementation projects for various clients.
- Develop customized strategies for the onboarding process.
- Conduct comprehensive training sessions tailored to client needs.
- Collaborate with Sales, Customer Success, and other teams to ensure smooth transitions.
- Mentor peers and contribute to process improvements.
Requirements
- Proven experience in customer-facing roles, especially in implementation.
- Proficiency in Salesforce and Excel.
- Ability to navigate ambiguity and influence stakeholders.
Nice to Have
- Experience in the hospitality industry is a plus.
- Knowledge of digital marketing tools will be advantageous.
Benefits
- Flexible working environment with remote opportunities.
- Team-building events and training offsites to foster collaboration.
How to Stand Out
- Highlight your Salesforce and Excel expertise in your application.
- Prepare to discuss specific examples of past implementation projects during interviews.
- Showcase your problem-solving skills and adaptability to stand out.
- Research DoorDash's products to understand their impact on the hospitality sector.
- Be ready to negotiate salary by knowing the average pay for similar roles in the industry.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.