Senior Implementation Success Partner- Surgical Growth

About the Role

In this role, you will operate with broad autonomy, escalating only the highest-risk or strategic matters. You will be expected to anticipate risks, design proactive mitigation strategies, and guide client decision-making at the executive level. Your fluency with Qventus dashboards and reporting tools will enable you to identify gaps, surface opportunities, and build reinforcement strategies that drive sustained adoption and value realization.

Qventus is a leading healthcare technology company, backed by some of the world's top investors. Our innovative solutions harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams to anticipate and resolve issues before they arise.

What You Will Do

• Partner with Sales prior to delivery handoff to shape scope, validate feasibility, and set clear delivery expectations for enterprise perioperative engagements
• Define and manage the timeline for enterprise-wide deployment of the Qventus Periop Solution across multiple service lines and facilities
• Lead large, complex perioperative implementations involving multiple service lines, surgeon groups, and executive stakeholders
• Serve as a strategic advisor to perioperative leadership and the C-suite, facilitating executive-level discussions and guiding client decision-making on scope, risk, and operational strategy
• Build and manage relationships at every level of client organizations, with a particular focus on influencing executive and senior operational stakeholders
• Collaborate with Data Engineers, Product Specialists, and Client Success Partners throughout each deployment to identify and implement solutions that maximize client value
• Partner with operational and technical client teams to ensure periop implementation requirements and needs are met
• Leverage deep functional periop expertise to create and sustain buy-in from core users, executives, and surgeons around workflows and tool adoption
• Anticipate risks before they materialize, design proactive mitigation strategies, and advise internal and external leaders on resolution paths
• Demonstrate fluency across Qventus dashboards and reporting tools to identify gaps, surface opportunities, and build reinforcement strategies that drive sustained adoption and value realization
• Identify process improvement opportunities, implement structured approaches to close gaps, and lead change management efforts to ensure successful workflow adoption and long-term sustainability

What We Are Looking For

• 5+ years of experience in a similar implementation or consulting role, preferably in the healthcare industry
• Strong analytical skills, with proficiency in Excel and experience with data analysis and reporting
• Deep understanding of healthcare operations, particularly in perioperative services
• Proven ability to build and manage relationships with executive stakeholders and drive successful implementations
• Strong communication and project management skills, with experience in leading cross-functional teams
• Ability to operate with broad autonomy and escalate only the highest-risk or strategic matters
• Fluency with Qventus dashboards and reporting tools, or similar technologies
• Experience with machine learning and AI technologies, preferably in a healthcare context

Nice to Have

• Experience with EHR architecture and healthcare IT systems
• Knowledge of behavioral science and its applications in healthcare
• Certification in a relevant field, such as healthcare management or data analytics
• Experience with change management and workflow adoption strategies

Benefits and Perks

• Competitive compensation package
• Opportunity to work with a leading healthcare technology company
• Collaborative and dynamic work environment
• Professional development opportunities, including training and education programs
• Flexible work arrangements, including remote work options
• Access to cutting-edge technologies and innovative solutions
• Comprehensive benefits package, including health, dental, and vision insurance

• Develop a strong understanding of Qventus' technologies and solutions to showcase your expertise in the implementation process
• Highlight your experience with Excel and data analysis, and be prepared to provide examples of how you've used these skills in previous roles
• Emphasize your ability to build and manage relationships with executive stakeholders, and provide examples of successful implementations you've led
• Be prepared to discuss your experience with change management and workflow adoption strategies, and how you've applied these in previous roles
• Research Qventus' company culture and values, and be prepared to discuss how your skills and experience align with these
• Prepare examples of how you've anticipated and mitigated risks in previous roles, and be prepared to discuss your approach to risk management