Senior Infrastructure Architect (TS/SCI Clearance)

About the Role

As a Senior Infrastructure Architect, you will be part of a team that works across technologies and systems to deliver solutions to customers across every industry. You will have the opportunity to work with a range of stakeholders, from technical teams to executive-level decision-makers, and will be responsible for leading the technical architecture and governance of enterprise-level customer engagements.

The Missionforce team at Salesforce is committed to delivering exceptional customer experiences, and the Senior Infrastructure Architect will be a key player in this effort. With a focus on innovation, trust, and customer success, this role offers the chance to make a real impact on the company's mission and vision.

What You Will Do

• Serve as a trusted advisor to C-level executives and IT decision-makers, guiding them in deploying emerging technologies that drive business value
• Lead infrastructure solution architecture and design via comprehensive requirements workshops
• Execute overall solution architecture, including managing other implementation resources and owning hands-on execution tasks
• Review project direction, identify and mitigate risks, and lead Technical Architecture and Governance for enterprise-level customer engagements
• Architect, implement, and support enterprise-grade, secure, and highly available infrastructure powering complex business solutions
• Scale technical best practices globally by developing and evangelizing reusable assets, reference architectures, tutorials, and methodologies
• Work closely with product teams to identify feature gaps and guide product direction
• Manage customer expectations and negotiate solutions to complex problems
• Lead enterprise-level technical architecture and governance, rationalizing emerging technologies and enabling customers to deploy scalable, highly available integration solutions
• Develop and maintain relationships with key stakeholders, including customers, partners, and internal teams

What We Are Looking For

• Active Top Secret/Sensitive Confidential Information (TS/SCI) clearance (U.S. citizenship required; contingent upon acceptable background investigation)
• 15+ years of experience in enterprise infrastructure architecture, with 8+ years of hands-on experience in Linux (scripting, system administration, performance tuning) and Cloud Computing/traditional data center technologies
• 2-4 years of experience leading and managing people as a Technical Lead
• Demonstrated expertise and track record of architecting, implementing, and supporting Enterprise-grade (highly available, scalable, high performance & secure) infrastructure powering complex business solutions
• Extensive Linux expertise, including diagnosis, troubleshooting, and resolution of complex issues across various distributions
• Practical experience with managed Kubernetes offerings such as GKE, EKS, and AKS, and a working knowledge of the Kubernetes ecosystem and tooling (e.g. Helm, Docker, Istio, etc.)
• Experience with Cloud Computing, including infrastructure, virtualization, containerization, networking, storage, and platform
• Strong technical leadership skills, with the ability to lead and manage technical teams and stakeholders

Nice to Have

• Experience with MuleSoft products and technologies
• Knowledge of Salesforce's core values and a passion for driving customer success through innovation and trust
• Experience working in a fast-paced, dynamic environment, with a focus on delivering exceptional customer experiences
• Familiarity with Agile development methodologies and DevOps practices

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a range of stakeholders, from technical teams to executive-level decision-makers
• Chance to make a real impact on the company's mission and vision
• Collaborative and dynamic work environment
• Professional development opportunities, including training and certification programs
• Flexible and remote work arrangements
• Access to cutting-edge technologies and tools
• Comprehensive health and wellness programs
• Generous PTO and holiday policy

• Make sure to highlight your technical expertise in Linux, Cloud Computing, and Kubernetes in your application, as these skills are essential for the role.
• Be prepared to provide examples of your experience in leading and managing technical teams and stakeholders.
• Show a passion for driving innovation and customer success through the deployment of emerging technologies.
• Be aware of the required TS/SCI clearance and ensure you meet the necessary requirements.
• Research Salesforce's core values and be prepared to discuss how you embody them in your work.
• Tailor your resume and cover letter to the specific requirements of the role, and be sure to proofread carefully to avoid errors.