Senior Infrastructure Engineer

IterableIterable·Remote(REMOTE - US)
Software Development

WFA Digital Insight

The remote job market is witnessing a surge in demand for skilled infrastructure engineers, with a 25% increase in job postings over the past year. As companies like Iterable continue to expand their digital footprint, the need for experts who can manage and optimize cloud-native systems is becoming increasingly critical. With Iterable's commitment to building a diverse and inclusive workplace, this role offers a unique opportunity for candidates to join a team that values innovation, collaboration, and growth. Before applying, candidates should be prepared to demonstrate their technical expertise, particularly in Kubernetes and AWS, as well as their ability to drive projects forward in a fast-paced environment.

Job Description

About the Role

As a Senior Infrastructure Engineer at Iterable, you will play a crucial role in shaping the future of customer engagement. Iterable is a leading AI-powered customer engagement platform that empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement. The company's success is powered by extraordinary people who bring its core values - Trust, Growth Mindset, Balance, and Humility - to life. The Engineering team at Iterable works closely with Product, Design, Infrastructure, and SRE to bring next-generation marketing solutions to its massively scalable platform.

The User Data Infrastructure team is responsible for designing, building, and operating the systems that power Iterable's customer engagement platform. As a Senior Infrastructure Engineer on this team, you will have the opportunity to work on complex technical problems, collaborate with cross-functional teams, and contribute to the development of Iterable's infrastructure. Your expertise in Kubernetes and AWS will be essential in driving the evolution of EKS lifecycle, multi-tenant isolation, and regional consistency.

Iterable is committed to building a diverse and inclusive workplace, with a global presence and offices in San Francisco, New York, Denver, London, and Lisbon, as well as remote employees worldwide. The company welcomes candidates from all backgrounds and encourages them to apply.

What You Will Do

  • Use your Kubernetes and AWS expertise to evolve EKS lifecycle, multi-tenant isolation, and regional consistency, ensuring clusters remain secure, performant, and predictable as the company scales.
  • Improve reliability and cost by identifying areas of waste (storage, compute) and implementing optimization strategies.
  • Improve automation of the Elasticsearch cluster management system (shard management, data retention, indexing, cross-cluster re-balancing).
  • Collaborate with the Engineering team to bring next-generation marketing solutions to the platform.
  • Work closely with the Product and Design teams to understand customer needs and develop solutions that meet those needs.
  • Develop and maintain Infrastructure-as-Code using Terraform.
  • Participate in on-call rotations and contribute to the development of the company's engineering culture.
  • Mentor junior engineers and contribute to the growth and development of the team.
  • Identify and prioritize areas for improvement in the company's infrastructure and develop plans to address them.

What We Are Looking For

  • 5+ years of experience building and operating large-scale, cloud-native systems (SRE, DevOps, or infrastructure engineering roles).
  • Deep production experience with Kubernetes (controllers, CRDs, Helm/Kustomize, autoscaling, security context).
  • Experience managing Infrastructure-as-Code at scale (Terraform).
  • Strong software engineering skills in Java or Python; ability to read/extend code in other languages when needed.
  • Demonstrated leadership: mentoring peers, driving cross-functional projects, and contributing to the development of the company's engineering culture.
  • Experience with Elasticsearch and automation of cluster management systems.
  • Strong understanding of security and compliance principles and experience implementing them in a cloud-native environment.

Nice to Have

  • Experience with other cloud providers (GCP, Azure) and containerization technologies (Docker).
  • Familiarity with agile development methodologies and version control systems (Git).
  • Experience with monitoring and logging tools (Prometheus, Grafana, ELK).

Benefits and Perks

  • Competitive salary and equity package.
  • Comprehensive health, dental, and vision insurance.
  • Flexible PTO and vacation policy.
  • Remote work stipend and equipment allowance.
  • Professional development opportunities and conference sponsorship.
  • Access to a global network of professionals and a collaborative, dynamic work environment.

How to Stand Out

  • Develop a strong understanding of Kubernetes and AWS, and be prepared to demonstrate your expertise in these areas.
  • Build a portfolio of your work, including examples of your infrastructure engineering projects and any relevant certifications or training.
  • Prepare to talk about your experience with Infrastructure-as-Code and your ability to manage complex systems.
  • Research the company culture and values, and be prepared to discuss how you align with them.
  • Practice your communication skills, as you will be working with cross-functional teams and stakeholders.
  • Be prepared to discuss your experience with security and compliance principles, and how you have implemented them in previous roles.

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