Senior Lead, Tech and Product Communications

About the Role

As a key member of the Communications team, the Senior Lead will report to the Head of Communications and will be responsible for shaping the story of what Ramp builds, how it builds it, and why it matters for businesses and the economy. This role requires a deep understanding of AI, technical writing, and strategic communications, as well as the ability to work in a fast-paced environment and build strong relationships with key stakeholders, including journalists, creators, and analysts.

Ramp is a company that values high agency and high urgency, and this role is no exception. The successful candidate will be a self-starter who is comfortable working in a dynamic environment and is motivated by the opportunity to build systems that directly shape how companies move and manage billions.

What You Will Do

• Own Ramp's technical and product narrative, including the story of what we build, how we build it, and why it matters for businesses and the economy.
• Develop and execute a comprehensive communications strategy that resonates with both technical and financial audiences.
• Take complex technical work, such as AI infrastructure and engineering velocity, and turn it into stories that engineers want to share and CFOs actually understand.
• Build and run a launch engine with Product, Engineering, and Marketing that moves as fast as we ship.
• Build your own AI tools and workflows for yourself and the team to stay ahead of the curve.
• Get Ramp into the right rooms and the right publications, and build relationships with key journalists, creators, and analysts.
• Work with Communications and Brand to make product news memorable via written, visual, and video formats.
• Prepare executives and subject matter experts for media and speaking engagements.
• Develop and execute an analyst relations program that earns strong positioning in our core categories and gets us into new ones.
• Develop real relationships with key analysts and firms, and prepare leadership for analyst interactions with sharp materials and messaging.

What We Are Looking For

• 5+ years of experience in tech and product communications, with a focus on AI-native companies or high-growth startups.
• Strong writing and storytelling skills, with the ability to take complex technical concepts and turn them into engaging narratives.
• Experience building and executing comprehensive communications strategies that resonate with both technical and financial audiences.
• Strong understanding of AI and its applications in finance, as well as the ability to learn and adapt quickly in a fast-paced environment.
• Experience working with cross-functional teams, including Product, Engineering, and Marketing.
• Strong analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions.
• Experience with AI tools and workflows, and the ability to build your own tools and workflows as needed.
• Strong relationships with key journalists, creators, and analysts in the tech and finance industries.

Nice to Have

• Experience working in a high-growth startup environment, with a strong understanding of the challenges and opportunities that come with rapid scaling.
• Experience with launch engines and product marketing, with the ability to build and execute successful launch plans.
• Strong network of contacts in the tech and finance industries, including journalists, creators, and analysts.
• Experience working with AI-powered tools and platforms, with the ability to develop and execute AI-driven communications strategies.

Benefits and Perks

• Competitive salary and equity package, with the opportunity to earn bonuses and stock options.
• Comprehensive health and wellness benefits, including medical, dental, and vision coverage.
• Flexible PTO policy, with the opportunity to take time off as needed.
• Remote work stipend, with the opportunity to work from anywhere in the world.
• Access to cutting-edge AI tools and platforms, with the opportunity to develop and execute AI-driven communications strategies.
• Professional development opportunities, including training and education programs, with the opportunity to learn and grow in your career.

• Tip: Develop a strong portfolio that showcases your writing and storytelling skills, with a focus on technical and product communications.
• When applying, make sure to highlight your experience working with AI tools and workflows, as well as your ability to learn and adapt quickly in a fast-paced environment.
• Prepare to talk about your understanding of AI and its applications in finance, as well as your experience working with cross-functional teams.
• Be ready to share your ideas for building and executing a comprehensive communications strategy that resonates with both technical and financial audiences.
• Consider learning more about Ramp's products and services before applying, and be prepared to ask informed questions during the interview process.
• Don't be afraid to showcase your personality and style in your application materials and during the interview process – Ramp values unique perspectives and approaches.
• Finally, be prepared to negotiate your salary and benefits package, and don't be afraid to ask for what you want – Ramp is looking for confident and self-assured candidates who are not afraid to speak up for themselves.