Senior Localization Technical Program Manager

## About the Role The Senior Localization Technical Program Manager will play a pivotal role in Mozilla's efforts to make its products accessible to a global audience. This involves working closely with various teams, including UX, Content, and Engineering, to ensure that products are designed with localization in mind from the outset. The successful candidate will have a deep understanding of localization processes, workflows, and industry formats, as well as experience with online translation software. Mozilla is committed to creating an internet that is open and accessible to all, and this role is central to achieving that goal. The company's wholly owned non-profit status means that it is driven by its mission rather than shareholder interests, allowing for a focus on creating products that genuinely benefit people. As part of the Localization Team, the Senior Localization Technical Program Manager will contribute to shaping the long-term direction of localization at Mozilla. This is an opportunity to make a real impact on how people around the world interact with the internet.

## What You Will Do - Lead and scale localization initiatives by working closely with volunteer localizers to ensure sustainability and impact across products.

• Drive localized product releases end-to-end, defining testing and quality strategies and setting priorities for localization bugs.
• Own localization requests from internal partners, coordinating intake, scoping, and execution with language service providers and external platforms.
• Make and communicate informed trade-offs to optimize time-to-delivery, quality, and resource allocation, using data and experience to guide decisions.
• Partner with engineers and other localization program managers to design localization-ready features, improve tooling and workflows, and reduce risks.
• Collaborate and influence effectively across regions and time zones, building strong relationships with internal clients and teammates to align on priorities and execution.
• Develop and maintain comprehensive documentation of localization processes and best practices.
• Stay up-to-date with industry trends and emerging technologies in localization, applying this knowledge to continuously improve Mozilla's localization efforts.
• Manage budgets and ensure cost-effective solutions for localization projects.
• Foster a culture of inclusivity and diversity within the localization community, ensuring that Mozilla's products reflect the needs of its global user base.

## What We Are Looking For - Proven expertise in localization processes, workflows, and common industry formats used for software and web localization.

• Experience working with online translation software and computer-assisted translation tools.
• Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with teams across different regions and time zones.
• Ability to analyze complex problems, identify solutions, and make informed decisions.
• Experience with data analysis and the ability to use data to inform decision-making.
• Strong understanding of the technical aspects of localization, including software development and engineering principles.
• Experience working in an open-source environment and familiarity with Mozilla's products and mission.
• Fluency in multiple languages, with English as a primary language.

## Nice to Have - Experience with agile development methodologies and version control systems such as Git.

• Knowledge of machine learning and artificial intelligence technologies and their applications in localization.
• Certification in project management or a related field.
• Experience working in a remote team environment and managing distributed teams.

## Benefits and Perks - Competitive salary and benefits package.

• Opportunity to work on a wide range of innovative products and technologies.
• Collaborative and dynamic work environment with a global team of professionals.
• Professional development opportunities, including training, conferences, and workshops.
• Flexible working hours and remote work options to ensure a healthy work-life balance.
• Access to the latest technologies and tools to support your work.
• Participation in Mozilla's open-source community and the opportunity to contribute to its mission.

- Tip: Develop a strong understanding of localization principles and practices to stand out in your application. Highlight any experience you have with localization software and technologies.

• To succeed in this role, it's crucial to have excellent project management skills. Showcase examples of complex projects you've managed and how you've ensured their successful completion.
• When applying, tailor your resume and cover letter to the specific requirements of the job, emphasizing your relevant experience and skills.
• Prepare to discuss your experience with data analysis and how you've used data to inform decision-making in previous roles.
• Consider creating a portfolio that demonstrates your ability to manage localization projects and collaborate with global teams.
• During the interview, be ready to discuss your understanding of the technical aspects of localization and how you stay updated with industry trends and technologies.
• Negotiate your salary based on industry standards and your experience. Research what similar roles are paying in the market to make a strong case for your worth.