Senior Localization Technical Program Manager

About the Role

The Localization Team manages the infrastructure that powers localization across all Mozilla products and services, supporting a global community of volunteer localizers. As a Technical Program Manager, you will drive localized product releases end-to-end, defining testing and quality strategies, setting priorities for localization bugs, and enabling localization communities to deliver high-quality results at scale.

What You Will Do

• Lead and scale localization initiatives by working closely with volunteer localizers, ensuring sustainability and impact across products.
• Drive localized product releases end-to-end, defining testing and quality strategies, setting priorities for localization bugs, and enabling localization communities to deliver high-quality results at scale.
• Own localization requests from internal partners, coordinating intake, scoping, and execution with LSPs and external platforms to deliver localized content on time and at quality.
• Make and communicate informed trade-offs to optimize time-to-delivery, quality, and resource allocation, using data and experience to guide decisions.
• Partner with engineers and other localization program managers to design localization-ready features, improve tooling and workflows, and reduce risks.
• Collaborate and influence effectively across regions and time zones, building strong relationships with internal clients and teammates to align on priorities and execution.
• Develop and maintain documentation of localization processes, workflows, and best practices.
• Stay up-to-date with industry trends and emerging technologies in localization, and apply this knowledge to improve Mozilla's localization capabilities.

What We Are Looking For

• Proven expertise in localization processes, workflows, and common industry formats used for software and web localization.
• Experience working with online translation software, computer-assisted translation tools, and localization platforms.
• Strong project management skills, with the ability to prioritize tasks, manage timelines, and coordinate with cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with internal clients, teammates, and external partners.
• Ability to work effectively in a fast-paced, dynamic environment, with a focus on delivering high-quality results at scale.
• Strong analytical and problem-solving skills, with the ability to make informed trade-offs and optimize localization workflows.

Nice to Have

• Experience working with Excel and other data analysis tools to track and optimize localization metrics.
• Familiarity with agile development methodologies and version control systems.
• Knowledge of multiple languages, with a strong understanding of cultural and linguistic nuances.

Benefits and Perks

• Competitive salary and benefits package.
• Opportunity to work with a mission-driven organization that is shaping the future of the internet.
• Collaborative and dynamic work environment, with a team of experienced professionals who are passionate about localization.
• Flexible working hours and remote work options, with a focus on work-life balance.
• Professional development opportunities, with access to training and resources to help you grow your skills and career.

• Be prepared to showcase your expertise in localization processes, workflows, and industry formats, and provide examples of how you have applied this knowledge in previous roles.
• Develop a strong understanding of Mozilla's products and services, and be prepared to discuss how you can contribute to the company's mission.
• Highlight your project management skills, including your ability to prioritize tasks, manage timelines, and coordinate with cross-functional teams.
• Emphasize your excellent communication and interpersonal skills, including your ability to build strong relationships with internal clients, teammates, and external partners.
• Be prepared to discuss your experience working with online translation software, computer-assisted translation tools, and localization platforms, and provide examples of how you have used these tools to optimize localization workflows.
• Show a willingness to learn and adapt, and be open to new technologies and approaches to localization.