Senior Localization Technical Program Manager

About the Role

The role is based remotely in Sweden, offering the opportunity to work with a renowned company that is shaping the future of the internet. Mozilla's mission to make the internet better for people, not companies, is at the heart of everything they do, and this role plays a critical part in achieving that goal. The company's focus on open-source software, privacy, and security means that the localization team must work efficiently to ensure that products meet the highest standards of quality and usability.

Mozilla's localization team is responsible for managing the infrastructure that powers localization across all products and services. This includes supporting a global community of volunteer localizers and partnering with language service providers to deliver high-quality localized content. The Senior Localization Technical Program Manager will lead and scale localization initiatives, drive localized product releases, and contribute to shaping the long-term direction of localization at Mozilla.

What You Will Do

• Lead and scale localization initiatives by working closely with volunteer localizers, ensuring sustainability and impact across products.
• Drive localized product releases end-to-end, defining testing and quality strategies, setting priorities for localization bugs, and enabling localization communities to deliver high-quality results at scale.
• Own localization requests from internal partners, coordinating intake, scoping, and execution with LSPs and external platforms to deliver localized content on time and at quality.
• Make and communicate informed trade-offs to optimize time-to-delivery, quality, and resource allocation, using data and experience to guide decisions.
• Partner with engineers and other localization program managers to design localization-ready features, improve tooling and workflows, and reduce risks.
• Collaborate and influence effectively across regions and time zones, building strong relationships with internal clients and teammates to align on priorities and execution.
• Develop and maintain comprehensive documentation of localization processes, tools, and best practices.
• Analyze and resolve localization-related issues, ensuring that solutions are scalable and sustainable.
• Represent the localization team in cross-functional meetings and workshops, providing expert advice and guidance on localization matters.

What We Are Looking For

• Proven expertise in localization processes, workflows, and common industry formats used for software and web localization.
• Experience working with online translation software, computer-assisted translation tools, and localization platforms.
• Strong project management skills, with the ability to lead and coordinate multiple projects simultaneously.
• Excellent communication and collaboration skills, with experience working with cross-functional teams and external partners.
• Ability to work in a fast-paced environment, prioritizing tasks and managing deadlines effectively.
• Strong analytical and problem-solving skills, with the ability to analyze complex issues and develop creative solutions.
• Experience with data analysis and reporting, using tools like Excel to inform decision-making.
• Knowledge of agile development methodologies and version control systems like Git.
• Bachelor's degree in a related field, such as linguistics, computer science, or project management.

Nice to Have

• Experience with machine translation and artificial intelligence in localization.
• Knowledge of programming languages, such as Python or JavaScript.
• Familiarity with cloud-based localization platforms and tools.
• Certification in project management or a related field.
• Experience working with open-source software and communities.

Benefits and Perks

• Competitive salary and benefits package.
• Opportunity to work with a renowned company that is shaping the future of the internet.
• Collaborative and dynamic work environment with a team of experienced professionals.
• Flexible working hours and remote work options.
• Professional development opportunities, including training and conference attendance.
• Access to the latest tools and technologies in the field of localization.
• A culture that values diversity, equity, and inclusion, with a commitment to making the internet better for people, not companies.

• Ensure your resume and cover letter are tailored to the localization industry, highlighting relevant skills and experience.
• Develop a portfolio that showcases your work in localization, including projects and tools you've managed.
• Prepare to discuss your experience with localization software, platforms, and workflows, and be ready to provide specific examples.
• Research Mozilla's products and services, and be prepared to discuss how you can contribute to the company's mission and goals.
• Practice your communication and collaboration skills, as these are critical for success in this role.
• Consider obtaining certification in project management or a related field to demonstrate your expertise and commitment to the field.
• Be prepared to discuss your experience working with diverse teams and stakeholders, and how you can build strong relationships in a remote work environment.