Senior Localization Technical Program Manager

MozillaMozilla·Remote(Remote Spain)
Project Management
Excel

WFA Digital Insight

The demand for skilled localization professionals has grown significantly in recent years, with the global localization market expected to reach $63.7 billion by 2027. As companies like Mozilla expand their global reach, the need for experts who can navigate complex localization workflows and technologies has never been more pressing. With its commitment to open-source software and community-driven development, Mozilla stands out as a leader in the tech industry. Candidates interested in this Senior Localization Technical Program Manager role should be prepared to leverage their technical expertise and collaboration skills to drive impactful localization initiatives and partner with global teams.

Job Description

About the Role

The Senior Localization Technical Program Manager plays a critical role in Mozilla's mission to make the internet better for people worldwide. As a key member of the Localization Team, you will lead and scale localization efforts across a wide range of products, ensuring that Mozilla's global community of users can access and engage with its products and services in their native languages. This role requires a deep understanding of localization processes, workflows, and technologies, as well as the ability to partner effectively with cross-functional teams, including UX, Content, and Engineering.

Day-to-day, you will work closely with volunteer localizers, language service providers, and internal stakeholders to define and execute localization strategies that meet the needs of Mozilla's global user base. Your technical expertise and program management skills will be essential in driving the development of localization-ready features, improving tooling and workflows, and reducing risks associated with localization.

What You Will Do

  • Lead and scale localization initiatives by working closely with volunteer localizers, ensuring sustainability and impact across products.
  • Drive localized product releases end-to-end, defining testing and quality strategies, setting priorities for localization bugs, and enabling localization communities to deliver high-quality results at scale.
  • Own localization requests from internal partners, coordinating intake, scoping, and execution with LSPs and external platforms to deliver localized content on time and at quality.
  • Make and communicate informed trade-offs to optimize time-to-delivery, quality, and resource allocation, using data and experience to guide decisions.
  • Partner with engineers and other localization program managers to design localization-ready features, improve tooling and workflows, and reduce risks.
  • Collaborate and influence effectively across regions and time zones, building strong relationships with internal clients and teammates to align on priorities and execution.
  • Develop and maintain detailed project plans, schedules, and budgets for localization initiatives.
  • Conduct market research and analysis to stay up-to-date on the latest localization trends, technologies, and best practices.

What We Are Looking For

  • Proven expertise in localization processes, workflows, and common industry formats used for software and web localization.
  • Experience working with online translation software, computer-assisted translation tools, and localization management platforms.
  • Strong understanding of software development life cycles and agile methodologies.
  • Excellent project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
  • Strong collaboration and communication skills, with the ability to work effectively with cross-functional teams and external partners.
  • Ability to analyze complex problems, identify solutions, and make informed decisions.
  • Strong data analysis and reporting skills, with the ability to track and measure localization metrics and KPIs.

Nice to Have

  • Experience working with open-source software and communities.
  • Knowledge of multiple languages and cultures.
  • Experience with machine learning and artificial intelligence technologies.
  • Certification in project management or a related field.

Benefits and Perks

  • Competitive salary and benefits package.
  • Opportunity to work with a global team of talented professionals.
  • Flexible working hours and remote work arrangements.
  • Professional development opportunities, including training and conference attendance.
  • Access to the latest technologies and tools.
  • Collaborative and dynamic work environment.

How to Stand Out

  • Tip: Develop a strong understanding of localization workflows and technologies, including computer-assisted translation tools and localization management platforms.
  • To stand out, highlight your experience working with cross-functional teams and external partners, and emphasize your ability to communicate complex technical information to non-technical stakeholders.
  • When applying, make sure to include specific examples of your project management skills, including your ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
  • Be prepared to discuss your experience working with data analysis and reporting tools, and how you have used data to inform localization decisions.
  • Consider highlighting any experience you have working with open-source software and communities, as well as any knowledge of multiple languages and cultures.
  • During the interview process, be prepared to ask questions about the company culture, team dynamics, and opportunities for growth and development.

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