Senior Manager, Competitive intelligence and Strategic Insights Global Risk Solutions

Liberty Mutual InsuranceLiberty Mutual Insurance·Remote(Flexible / Remote)
Data & Analytics

WFA Digital Insight

As the demand for data-driven insights in the insurance sector continues to grow, with a reported 21% increase in insurance companies investing in competitive intelligence tools in 2025, professionals with a keen eye for strategic market analysis are in high demand. This role at Liberty Mutual Insurance stands out for its focus on forward-looking, decision-relevant insights that inform strategy, underwriting priorities, and leadership discussions. To excel, candidates will need a strong background in competitive intelligence, deep insurance market understanding, and the ability to communicate complex strategic implications to senior leadership. Before applying, consider your experience in analyzing competitor behavior, market structure, and emerging risks, as well as your ability to work collaboratively in a high-performance culture.

Job Description

About the Role

The Senior Manager, Competitive Intelligence, is a pivotal role within Liberty Mutual Insurance's Global Risk Solutions (GRS) Strategy department. This position is designed to lead and evolve GRS's competitive intelligence capability, delivering forward-looking, decision-relevant insights that inform strategy, underwriting priorities, capital allocation, and leadership discussions. As part of the GRS Strategy department, this role plays a central role in supporting senior leadership, underwriting, distribution, and actuarial functions with high-impact competitive and strategic market intelligence.

The ideal candidate will have a strong analytical mindset, deep understanding of the insurance market, and the ability to translate complex competitive signals into clear strategic implications. This is a hands-on leadership role that requires the ability to work cross-functionally throughout the organization, with a focus on collaboration, high performance, and high visibility.

Given the dynamic nature of the global commercial and specialty (re)insurance market, this role is ideal for those who are keenly interested in the intersection of strategy, underwriting, capital markets, and GenAI-enabled analytics. The ability to develop and mentor high-performing analysts while remaining closely involved in content creation will also be crucial.

What You Will Do

  • Lead the development of high-impact competitive intelligence deliverables distributed to thousands of colleagues across Liberty Mutual.
  • Coordinate the development of all external investor relations-related content on behalf of the GRS division to communicate strategic direction and financial performance.
  • Translate competitive and market signals into forward-looking analyses that anticipate shifts before they materialize, with clear strategic implications for underwriting appetite, portfolio positioning, growth priorities, and capital deployment.
  • Actively contribute to the GRS strategic dialogue, including independently managing strategic projects with business-wide impact.
  • Serve as a trusted advisor to GRS senior leadership, contributing competitive context to leadership meetings, board materials, investor-related discussions, and long-term planning forums.
  • Lead, coach, and develop a team of competitive intelligence professionals, setting clear performance objectives and fostering a culture of analytical rigor and strategic thinking.
  • Oversee prioritization of work toward the highest-value deliverables, including defining project objectives, scope, timing, and resourcing.
  • Collaborate with various departments to ensure that competitive intelligence insights are integrated into strategic planning and decision-making processes.
  • Stay abreast of market trends, competitor activities, and emerging risks, applying this knowledge to enhance the competitive intelligence function.

What We Are Looking For

  • Strong analytical and strategic thinking skills, with the ability to analyze complex data sets and translate them into actionable insights.
  • Deep understanding of the commercial and specialty insurance market, including competitor behavior, market structure, and emerging risks.
  • Leadership experience, with the ability to lead, coach, and develop a team of competitive intelligence professionals.
  • Excellent communication skills, with the ability to effectively communicate complex strategic implications to senior leadership and various stakeholders.
  • Ability to work in a collaborative, high-performance, and high-visibility culture.
  • Understanding of the competitive landscape in the commercial and specialty insurance space, with broad strategic thinking and leadership experience.
  • Experience in developing and presenting strategic market intelligence to senior leadership and external stakeholders.
  • Strong project management skills, with the ability to oversee multiple projects simultaneously and prioritize tasks effectively.
  • Ability to work in a fast-paced environment, with a focus on delivering high-quality results under tight deadlines.

Nice to Have

  • Experience with GenAI-enabled analytics and their application in competitive intelligence.
  • Knowledge of capital markets and their impact on the insurance industry.
  • Familiarity with investor relations and the development of external communications.
  • Certification in competitive intelligence or a related field.
  • Experience working in a global organization, with an understanding of international market trends and competitor activities.

Benefits and Perks

  • Competitive salary and bonus structure.
  • Comprehensive health insurance package.
  • Generous paid time off (PTO) and holiday schedule.
  • Flexible and remote work arrangements.
  • Opportunities for professional development and career advancement.
  • Access to cutting-edge technology and tools.
  • Recognition and reward programs for outstanding performance.
  • Employee assistance programs for work-life balance.

How to Stand Out

  • Develop a strong portfolio: Highlight your experience in competitive intelligence, strategic analysis, and leadership. Include examples of how you've driven strategic insights and informed business decisions.
  • Stay updated on industry trends: Follow the latest developments in the commercial and specialty insurance market, including competitor activities and emerging risks. This will help you stand out as a knowledgeable candidate.
  • Enhance your digital skills: Familiarize yourself with GenAI-enabled analytics and other digital tools that can enhance competitive intelligence functions.
  • Prepare for a strategic interview: Be ready to discuss how you would approach strategic market analysis, competitor behavior, and emerging risks. Practice presenting complex insights in a clear and concise manner.
  • Negotiate your compensation package: Consider the full range of benefits and perks, including flexible work arrangements, professional development opportunities, and recognition programs, when discussing your compensation.
  • Research the company culture: Liberty Mutual Insurance prides itself on its collaborative, high-performance culture. Be prepared to discuss how you would thrive in such an environment and contribute to its success.
  • Be prepared for a challenging role: This position requires strong analytical judgment, deep insurance market understanding, and the ability to communicate complex strategic implications effectively. Ensure you're ready for the challenges and opportunities it presents.

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