Senior Manager, Competitive Intelligence

## About the Role The Senior Manager, Competitive Intelligence, will play a pivotal role in Iron Mountain's Global Marketing team, responsible for designing and executing robust Business-to-Business competitive intelligence programs. This role will lead a dedicated team of analysts, driving actionable strategic recommendations that guide strategic decision-making, fuel growth, and identify emerging market threats and opportunities. The ideal candidate will have a strong background in competitive intelligence, with the ability to partner closely with senior leadership and collaborate with cross-functional stakeholders across assigned business units.

The role of competitive intelligence in today's fast-paced business environment cannot be overstated. It provides companies with the critical insights needed to stay ahead of the competition, identify new opportunities, and mitigate risks. As such, the Senior Manager, Competitive Intelligence, will be at the forefront of Iron Mountain's efforts to leverage competitive intelligence for strategic advantage.

The team context for this role is highly collaborative, with the Senior Manager working closely with the Global Marketing team, as well as other stakeholders across the organization. The ability to communicate complex insights effectively and build strong relationships will be key to success in this position.

## What You Will Do - Lead the entire enterprise competitive intelligence lifecycle, defining programmatic offerings and managing research platforms.

• Oversee primary and secondary data collection, synthesizing advanced analytics into clear, impactful business recommendations.
• Partner closely with senior leadership and cross-functional stakeholders to optimize product development against competitor offerings and enhance Go-To-Market strategies.
• Mature and ensure compliance with the Competitive Intelligence function's operational standards, processes, and policies.
• Develop and manage competitive intelligence initiatives that deliver critical insights to guide strategic decision-making.
• Identify emerging market threats and opportunities, providing actionable recommendations to senior leadership.
• Lead a dedicated team of analysts, providing guidance and oversight on competitive intelligence projects.
• Collaborate with the sales team to provide competitor insights that inform sales strategies.
• Work with the product team to provide competitor analysis that informs product development.
• Develop and maintain competitive intelligence reports and dashboards, providing regular updates to senior leadership.
• Stay up-to-date on the latest competitive intelligence tools and methodologies, applying this knowledge to continuously improve the competitive intelligence function.

## What We Are Looking For - 5+ years of progressive experience in a Business-to-Business competitive intelligence, market intelligence, strategy, or similar analytical role.

• Strong knowledge of best-practice Business-to-Business competitive intelligence methodologies (both qualitative and quantitative).
• Experience with competitive intelligence techniques utilizing Artificial Intelligence.
• Familiarity with enterprise competitive intelligence platforms (such as Contify, Crayon, Klue, or Alphasense).
• Proven ability in executive-level consulting, advisory skills, conceptual thinking, and handling ambiguity.
• A Bachelor of Arts or Bachelor of Science degree in business, marketing, market research, economics, or a related field.
• Professional market research or competitive intelligence certification (such as Strategic and Competitive Intelligence Professionals) is highly preferred.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with senior leadership and cross-functional stakeholders.
• Strong analytical and problem-solving skills, with the ability to synthesize complex data into actionable insights.

## Nice to Have - Experience working in a remote or distributed team environment.

• Familiarity with programmatic advertising and its applications in competitive intelligence.
• Knowledge of data visualization tools and techniques.
• Experience with project management methodologies and tools.
• Certification in a related field, such as marketing or business analytics.

## Benefits and Perks - Fully remote work arrangement, providing the flexibility to work from anywhere.

• Comprehensive health, wellness, and retirement plans, with extensive benefits starting on Day 1.
• Unlimited Paid Time Off plan and flexible schedules to support your personal and professional well-being.
• Opportunities for continuous learning and professional growth within a global industry leader.
• Access to cutting-edge competitive intelligence tools and technologies.
• The chance to work with a talented and collaborative team, dedicated to driving strategic decision-making through competitive intelligence.
• A competitive salary and benefits package, reflective of the importance of this role to the organization.

- To stand out in your application, be sure to highlight your experience with competitive intelligence tools and methodologies, as well as your ability to communicate complex insights effectively.

• When preparing for your interview, research Iron Mountain's competitors and be prepared to discuss your approach to competitive intelligence and how you stay current with industry developments.
• Consider creating a portfolio that showcases your competitive intelligence work, including examples of reports, dashboards, and insights you've developed.
• Be prepared to discuss your experience working with cross-functional stakeholders, including sales, product, and senior leadership.
• When negotiating your salary, be sure to research the market rate for competitive intelligence professionals and be prepared to discuss your expectations.
• Red flags to watch for in the interview process include a lack of clarity around the role's responsibilities or expectations, or a lack of investment in competitive intelligence tools and technologies.