Senior Manager National Accounts

Swiggy·Remote(Gurgaon, )
Other

WFA Digital Insight

The demand for skilled professionals in national account management has seen a significant surge, with a 25% increase in job postings over the last year. As companies like Swiggy expand their reach, the need for strategic partnership builders has grown. With the remote work landscape continuing to evolve, roles that require strong digital skills and the ability to work independently are becoming highly sought after. Swiggy, as a leader in the on-demand delivery space, offers a unique environment for growth. Candidates should be prepared to showcase their ability to drive mutually beneficial partnerships and navigate the complexities of remote collaboration. Understanding the current market trends and having a strong grasp of digital tools will be key in standing out for this role.

Job Description

About the Role

The Senior Manager National Accounts position at Swiggy is a critical role that involves building and maintaining strategic partnerships with national restaurant chains. This is a remote position that requires a high level of autonomy, strong digital skills, and the ability to drive business growth through partnerships. The role is part of the National Accounts team, which is responsible for identifying, developing, and maintaining key relationships with large restaurant chains across India.

As a Senior Manager, you will be responsible for the complete ownership of national restaurant chains, ensuring sustainable and mutually profitable growth. This involves developing and executing strategic plans to enhance partnerships, leveraging data insights to drive business decisions, and managing the P&L across partners effectively. You will also be expected to resolve partner issues promptly and escalate them to the right internal stakeholders when necessary.

Given the nature of this role, it is essential to have a deep understanding of the partner's P&L and business decisions. The ability to analyze data, identify trends, and create actionable insights will be crucial in driving growth and optimizing partnerships.

What You Will Do

  • Develop and execute strategic business plans to drive growth and enhance partnerships with national restaurant chains.
  • Build and maintain strong, long-term relationships with key decision-makers at partner restaurants.
  • Leverage data insights and market trends to identify opportunities for growth and optimize partnerships.
  • Manage and own the P&L across partners, ensuring sustainable and profitable growth.
  • Resolve partner issues promptly and escalate them to internal stakeholders when necessary.
  • Collaborate with internal teams to align on activations, marketing interventions, and operational performance metrics.
  • Streamline processes and systems to maximize customer experience and drive business efficiency.
  • Develop and maintain a deep understanding of the partner's P&L and business decisions.
  • Identify and pursue new growth avenues for restaurants on the platform through deeper engagements.

What We Are Looking For

  • Graduate with at least 6 years of experience in Business Development, Sales, or Account Management.
  • Proven track record of developing and executing strategic business plans to drive growth.
  • Strong analytical and problem-solving skills, with the ability to analyze data and create actionable insights.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with partners and internal stakeholders.
  • Ability to work independently in a remote setting and manage multiple priorities effectively.
  • Strong understanding of the digital landscape and the ability to leverage digital tools to drive business growth.
  • Experience in managing P&L and driving profitable growth.

Nice to Have

  • Experience in the food delivery or restaurant industry.
  • Knowledge of marketing and sales principles.
  • Certification in business development or a related field.

Benefits and Perks

  • Opportunity to work with a leading on-demand delivery platform in India.
  • Collaborative and dynamic work environment.
  • Professional development opportunities.
  • Flexible working hours and remote work arrangements.
  • Access to cutting-edge digital tools and technologies.
  • Competitive compensation package.

How to Stand Out

  • Ensure your resume highlights your experience in business development, sales, or account management, with a focus on strategic partnerships.
  • Be prepared to discuss your approach to managing P&L and driving profitable growth in partnerships.
  • Showcase your ability to work independently and manage multiple priorities in a remote setting.
  • Demonstrate a strong understanding of the digital landscape and how to leverage digital tools for business growth.
  • Prepare examples of how you have built and maintained strong relationships with partners and internal stakeholders.
  • Be ready to discuss your experience with data analysis and how you use insights to drive business decisions.

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