Senior Manager, Revenue Operations

About the Role

The Revenue Operations team's mission is to build and maintain the systems, data, and processes that power Cohere's go-to-market engine. As a Senior Manager, you will be responsible for architecting GTM processes, systems, and data that deliver on company KPIs. Your ability to partner with GTM leadership, establish performance metrics, and drive accountability across teams will be crucial to the company's success.

Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do, and the company believes that a diverse range of perspectives is a requirement for building great products. By joining Cohere, you will have the opportunity to work with a talented and dedicated team, shape the future of AI, and contribute to the company's mission to scale intelligence and serve humanity.

What You Will Do

• Partner with GTM leadership to define go-to-market strategies, build reliable forecasts, and establish performance metrics that keep Marketing, Sales, and Customer Success accountable to shared revenue targets.
• Streamline and document GTM processes with growth in mind, building systems that reduce friction today and scale with the business as it grows.
• Evaluate, scope, and optimize the GTM tech stack to support scale, understanding when to configure, integrate, or replace tools.
• Own the integrity of GTM data, defining standards for data entry, structure, and ownership across the revenue stack.
• Translate complex operational findings into clear narratives for executive audiences, ensuring GTM leadership and the C-suite are always working from the same picture.
• Develop and maintain dashboards, reports, and analytics to track key metrics and provide data-driven insights.
• Collaborate with cross-functional teams to ensure alignment and effective communication.
• Identify areas for process improvement and implement changes to increase efficiency and effectiveness.
• Develop and maintain documentation of GTM processes and systems.

What We Are Looking For

• 10+ years of experience in a similar role in RevOps or sales operations, preferably in AI, SaaS, or enterprise software.
• Experience designing and scaling GTM processes and systems across multiple functions.
• Strong understanding of data governance principles in a GTM context: data quality, taxonomy, ownership, and lifecycle management.
• Deep, hands-on experience with Salesforce and a strong instinct for when to configure, integrate, or cut a tool.
• Proven ability to translate business goals into structured, executable operational plans across multiple GTM functions.
• End-to-end understanding of B2B SaaS revenue mechanics: lead-to-opportunity, quote-to-cash, renewal management, and ARR recognition.
• A clear communicator who can move between technical and non-technical stakeholders without losing either audience.
• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and develop insights.

Nice to Have

• Experience with other CRM systems, such as HubSpot or Zoho.
• Familiarity with data visualization tools, such as Tableau or Power BI.
• Knowledge of machine learning or AI concepts, particularly in the context of revenue operations.
• Certification in Salesforce administration or a related field.

Benefits and Perks

• The opportunity to work with a talented and dedicated team, shaping the future of AI and contributing to Cohere's mission.
• A competitive compensation package, including salary, equity, and benefits.
• Flexible work arrangements, including remote work options and a flexible schedule.
• Access to cutting-edge technologies and tools, including Salesforce and other CRM systems.
• Professional development opportunities, including training, mentorship, and conference attendance.
• A culture that values diversity, inclusion, and social responsibility.

• tip: Highlight your experience with Salesforce and other CRM systems, and be prepared to provide examples of how you've optimized GTM processes and systems in previous roles.
• tip: Emphasize your understanding of data governance principles and your ability to translate complex operational findings into clear narratives for executive audiences.
• tip: Showcase your analytical and problem-solving skills, and be prepared to discuss how you've developed and maintained dashboards, reports, and analytics to track key metrics.
• tip: Demonstrate your ability to communicate effectively with both technical and non-technical stakeholders, and highlight your experience working with cross-functional teams.
• tip: Be prepared to discuss your experience with data visualization tools, such as Tableau or Power BI, and your knowledge of machine learning or AI concepts.
• tip: Research Cohere's mission and values, and be prepared to discuss how your skills and experience align with the company's goals and culture.