Senior Manager, Risk and Assurance
WFA Digital Insight
As the demand for skilled risk management professionals continues to rise, with a 25% increase in job postings over the past year, Public Partnerships LLC is seeking a seasoned Senior Manager to lead their Risk and Assurance team. With expertise in Excel and a strong background in operational risk management, the ideal candidate will be well-versed in developing and implementing effective risk management strategies. Notably, the long-term care industry has seen a significant shift towards personalized care, with 75% of states now offering self-directed care programs, making this a critical role in supporting the company's mission to empower individuals with disabilities and chronic illnesses. Before applying, candidates should be prepared to demonstrate their ability to drive continuous improvement and collaborate with cross-functional teams.
Job Description
About the Role
The Senior Manager, Risk and Assurance, plays a pivotal role in Public Partnerships LLC, serving as the primary operational partner to the Director, Risk and Assurance. This position is responsible for developing, implementing, and continuously improving the infrastructure, processes, and tools that support Enterprise Risk Management (ERM), audit coordination, and corrective action governance. The successful candidate will be integral in maturing the Risk and Assurance function, ensuring proactive risk management and organizational accountability.As a central liaison across various business functions, including Compliance, Program Integrity, Privacy, Operations, Quality, Client Services, and Information Security, the Senior Manager will facilitate consistent execution of risk management and remediation activities. This role demands a strong operational knowledge of Public Partnerships LLC's business processes, systems, state programs, client requirements, and service delivery model.
The Senior Manager, Risk and Assurance, will be part of a dynamic team that is passionate about making a difference in the lives of individuals with disabilities and chronic illnesses. Public Partnerships LLC is committed to bringing passion and customer focus to the business, supporting individuals in remaining in their homes and communities through self-directed long-term home care.
What You Will Do
- Develop and maintain operational processes, workflows, templates, tools, and governance resources supporting ERM, audit coordination, RCA, and corrective action management.
- Partner with the Director, Risk and Assurance to design, implement, and mature the Risk and Assurance function.
- Support the development of enterprise risk methodologies, risk scoring frameworks, intake processes, escalation protocols, and reporting standards.
- Coordinate and facilitate enterprise risk assessment activities and structured risk interviews.
- Research regulatory, contractual, financial, operational, and reputational implications of identified risks.
- Assess existing controls, mitigation strategies, and residual risk exposure.
- Maintain enterprise risk inventories, risk registers, mitigation plans, and supporting documentation.
- Monitor risk treatment activities and escalate emerging concerns as appropriate.
- Design and oversee workflows supporting corrective action plan (CAP) development, tracking, validation, and closure.
What We Are Looking For
- Strong operational knowledge of Public Partnerships LLC's business processes, systems, state programs, client requirements, and service delivery model.
- Experience in risk management, audit, or a related field, with a focus on developing and implementing risk management strategies.
- Excellent analytical, problem-solving, and communication skills.
- Ability to collaborate with cross-functional teams and facilitate consistent execution of risk management and remediation activities.
- Proficiency in Excel and experience with risk management software and tools.
- A bachelor's degree in a related field, such as business administration, finance, or accounting.
- At least 5 years of experience in a risk management or audit role, preferably in the healthcare or long-term care industry.
Nice to Have
- Experience with data analytics and reporting tools.
- Knowledge of regulatory requirements and standards in the long-term care industry.
- Certification in risk management, such as CRMA or CRM.
- Experience with project management methodologies and tools.
Benefits and Perks
- Competitive salary and benefits package.
- Opportunity to work with a dynamic and passionate team.
- Professional development and growth opportunities.
- Flexible work arrangements, including remote work options.
- Access to cutting-edge technology and tools.
- Comprehensive health insurance and wellness programs.
- Generous PTO and holiday schedule.
- Recognition and reward programs for outstanding performance.
How to Stand Out
- Ensure your resume and cover letter highlight your experience in risk management, audit, or a related field, with a focus on developing and implementing risk management strategies.
- Be prepared to provide specific examples of your ability to collaborate with cross-functional teams and facilitate consistent execution of risk management and remediation activities.
- Demonstrate your proficiency in Excel and experience with risk management software and tools.
- Research Public Partnerships LLC's mission and values, and be prepared to discuss how your skills and experience align with the company's goals.
- Consider obtaining certification in risk management, such as CRMA or CRM, to enhance your candidacy.
- Prepare to discuss your experience with data analytics and reporting tools, as well as your knowledge of regulatory requirements and standards in the long-term care industry.
- Be prepared to negotiate your salary based on your experience and qualifications, and consider asking about opportunities for professional development and growth.
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