Senior Manager, Software Engineering

About the Role

The day-to-day responsibilities of this role will involve championing a best-in-class developer experience, harnessing AI productivity tooling, and empowering engineers to build scalable solutions. You will remain up-to-date with the latest technology trends, drive technical conversations, and know when to step in and provide direction or step back and empower others to succeed.

As a people leader, you will be responsible for leading and developing a high-performing team, ensuring they have the skills and resources needed to deliver exceptional results. Your team will be responsible for delivering systems that power everything from dental charting and imaging to finance and payments, and online appointment management for thousands of practices and millions of patients.

What You Will Do

• Champion a best-in-class developer experience, harnessing AI productivity tooling, and empowering engineers to build high-quality, scalable solutions
• Work closely with the Director of Engineering and other stakeholders to define and execute the group's strategy
• Remain up-to-date with the latest technology trends and drive technical conversations
• Know when to step in and provide direction or step back and empower others to succeed
• Lead and develop a high-performing team, ensuring they have the skills and resources needed to deliver exceptional results
• Collaborate with Product, Quality, Design, and Data leaders to help teams prioritize and execute effectively
• Ensure teams adhere to security, compliance, and reliability in all aspects of technology delivery
• Set ambitious goals for yourself and your teams to drive business outcomes
• Drive improvement in engineering and operational excellence, defining and owning SLAs and SLOs for your group
• Use engineering instincts to drive technical conversations and know when to dive deep into complex technical problems
• Foster a culture of high performance and customer-centric thinking, with industry-leading engineering best practices to ensure business and customer impact

What We Are Looking For

• 5+ years of experience in software engineering, with a focus on leadership and technical strategy
• Strong technical skills, including expertise in .NET, C#, Linq, Microsoft SQL Server, Ruby, Ruby on Rails, Postgres, AWS, Azure, and Azure DevOps
• Experience with AI and machine learning, with a focus on applying these technologies to drive business outcomes
• Excellent leadership and communication skills, with the ability to inspire and motivate teams
• Strong problem-solving skills, with the ability to dive deep into complex technical problems
• Experience with agile development methodologies and version control systems such as GitHub
• Strong understanding of security, compliance, and reliability in technology delivery
• Experience with data analytics and visualization tools, with a focus on using data to inform technical decisions
• Strong collaboration and teamwork skills, with the ability to work closely with cross-functional teams

Nice to Have

• Experience with dental practice automation and efficiency, with a focus on applying technology to drive business outcomes
• Knowledge of industry-leading engineering best practices, with a focus on applying these practices to ensure business and customer impact
• Experience with cloud-based technologies, with a focus on migrating applications to the cloud
• Strong understanding of DevOps practices, with a focus on ensuring the smooth operation of systems and applications
• Experience with continuous integration and continuous deployment (CI/CD) pipelines

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work remotely and flexibly, with a focus on work-life balance
• Access to cutting-edge technologies and tools, with a focus on staying up-to-date with the latest trends and advancements
• Collaborative and dynamic work environment, with a focus on fostering a culture of innovation and customer-centric thinking
• Professional development opportunities, with a focus on helping you grow and develop your skills and career
• Recognition and reward for outstanding performance, with a focus on acknowledging and celebrating your achievements
• Access to a global network of professionals, with a focus on building relationships and connections that can help you grow and develop your career
• Flexible paid time off and holidays, with a focus on ensuring you have the time and space you need to recharge and relax

• Ensure your resume and online profiles are up-to-date and highlight your technical skills and experience, particularly in areas relevant to the role such as .NET, C#, and AI.
• Develop a portfolio that showcases your technical expertise and experience, including examples of projects you've led or contributed to.
• Prepare to talk about your experience with Agile development methodologies and version control systems such as GitHub.
• Be ready to discuss your approach to leadership and team management, including how you foster a culture of innovation and customer-centric thinking.
• Research the company and the role, and be prepared to ask informed questions during the interview process, such as what the typical career path is for someone in this role or what the biggest challenges are that the team is currently facing.
• Consider highlighting any experience you have with dental practice automation and efficiency, as well as any knowledge of industry-leading engineering best practices.