Senior Marketing Manager, Customer Strategy (USA Only - 100% Remote)
Marketing
GTM
WFA Digital Insight
As demand for customer-centric marketing strategies grows, skilled professionals like Senior Marketing Managers are in high demand. Close, a bootstrapped and profitable CRM company, is looking for a seasoned expert to drive growth through customer insight and advocacy. With the remote job market booming, candidates with strong GTM skills and a passion for customer strategy are well-positioned for success. Before applying, consider how your experience can help Close scale and succeed.
Job Description
About the Role
Close is seeking a Senior Marketing Manager to own customer insight, advocacy, and experience. The ideal candidate will translate customer love into marketing that drives growth.Responsibilities
- Build the customer insight engine by gathering feedback from various sources and creating centralized systems
- Identify and cultivate customer advocates to build long-term relationships
- Define how customers show up in marketing, ensuring customer insight shapes messaging, launches, and education
Requirements
- Strong GTM skills and experience in customer strategy
- Ability to work autonomously and build structure where none exists
- Excellent relationship-building skills to connect with customers and internal teams
How to Stand Out
- Develop a strong understanding of GTM strategies and their application in customer-centric marketing
- Showcase your ability to build and maintain relationships with customer advocates in your portfolio
- Highlight your experience with centralized systems and data-driven decision making
- Prepare to discuss how you'd drive growth through customer insight and advocacy in your interview
- Be ready to provide specific examples of successful customer strategy initiatives you've led in the past
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.