Senior Partner Engineer

About the Role

The role involves representing Affirm's engineering team and technologies to significant partners such as Shopify and Stripe, fostering a culture of engineering excellence and innovation. Operational support for ad hoc partner requests, collaboration with engineering teams on solution design, and managing the execution of long-term initiatives are also key aspects of this position. Given the dynamic nature of the ecommerce landscape, the ability to adapt and innovate is crucial.

What You Will Do

• Develop detailed project plans, including solution design, timeline estimation, task breakdown, and testing plans.
• Provide day-to-day support for technical questions from external partner stakeholders, ensuring seamless integration and operation of Affirm's solutions.
• Develop integration support materials and documentation for new products, rollouts, and features to enhance partner experience and reduce onboarding time.
• Serve as a subject matter expert (SME) and point of escalation for internal and external teams facing technical challenges, providing timely and effective resolutions.
• Make strategic recommendations on integration strategy, platform evolution, infrastructure, and tooling selection to optimize user experience and drive business results.
• Explore the business intersection between Affirm's commercial strategy and technical partnership capabilities, identifying opportunities for growth and improvement.
• Contribute to the development of external documentation to strengthen the overall partnership experience, ensuring that all materials are accurate, up-to-date, and aligned with Affirm's vision.

What We Are Looking For

• 4+ years of experience in a Solutions Engineering, Partner Engineering, Sales Engineering, Technical Account Management, Solutions Architecture, or a similar customer-facing engineering role.
• Ability to read and understand multiple programming languages, with a focus on those relevant to ecommerce and payment technologies.
• Experience with ecommerce technologies and data models, including a deep understanding of how these systems integrate and interact.
• Familiarity with JSON, HTML, REST API, and Webhook technologies, as well as experience in integrating UX elements with backend services, frameworks, and third-party developer APIs.
• Excellent verbal and written communication skills, with the ability to influence internal and external stakeholders and drive projects forward.
• Strong project management skills, capable of prioritizing tasks, managing timelines, and ensuring the successful completion of projects.
• Passion for driving change in consumer banking and financial services, with a commitment to honesty, transparency, and innovation.

Nice to Have

• Experience with various types of partners (e.g., ecommerce platforms, payment processors, payment gateways, and wallets), understanding their specific needs and challenges.
• Knowledge of alerting and monitoring tools and applications, with the ability to implement these solutions to enhance system reliability and performance.
• Familiarity with concepts related to integrating UX elements with backend services, frameworks, and third-party APIs, with a focus on creating seamless user experiences.

Benefits and Perks

• The opportunity to work on cutting-edge projects that shape the future of ecommerce and financial services.
• A competitive compensation package, including equity, reflecting the value placed on this role and its contribution to Affirm's growth.
• Comprehensive health, wellness, and tech stipends, recognizing the importance of work-life balance and professional development.
• A dynamic and supportive work environment that fosters innovation, collaboration, and personal growth.
• The flexibility of a remote work setup, with the autonomy to manage your schedule and work style, supported by state-of-the-art digital tools and platforms.
• Access to a wide range of learning and development opportunities, aimed at enhancing technical, business, and soft skills.
• A stipend for home office setup and ongoing support for remote work arrangements, ensuring that you have the best environment to excel in your role.

• Tailor your resume and cover letter: Ensure your application materials highlight your technical expertise, especially in ecommerce technologies and data models, as well as your ability to communicate complex ideas to both technical and non-technical stakeholders.
• Prepare examples of problem-solving: Be ready to discuss instances where you had to troubleshoot technical issues or develop creative solutions to partner challenges, showcasing your ability to think critically and act decisively.
• Familiarize yourself with Affirm's products and mission: Demonstrate your understanding of Affirm's vision for honest financial products and how you can contribute to this mission through your role as a Senior Partner Engineer.
• Practice explaining technical concepts simply: Given the need to communicate with both technical and non-technical stakeholders, practice explaining complex technical ideas in simple, clear terms.
• Be prepared to discuss your experience with technical partnerships: Highlight any experience you have with integrating solutions, managing technical projects, or collaborating with external partners, emphasizing your ability to drive results and build strong partnerships.
• Show enthusiasm for innovation and growth: Express your passion for driving change in consumer banking and your excitement about the opportunity to contribute to Affirm's innovative approach to financial services.