Senior People Partner Generalist - Risk & Banking Ops
WFA Digital Insight
The demand for skilled HR professionals in fintech has grown exponentially, with a 25% increase in job postings over the past year. As companies like Mercury continue to scale, the need for experienced people partners who can drive employee growth and organizational development has never been more pressing. With its competitive compensation package and commitment to creating a positive work environment, Mercury stands out as an attractive option for those looking to make a meaningful impact in the industry. Before applying, candidates should be prepared to demonstrate their expertise in coaching, facilitation, and influencing colleagues at different levels.
Job Description
About the Role
The Senior People Partner Generalist role at Mercury is a critical component of the company's people operations, providing coaching, guidance, and support to leaders and managers across the Risk and Banking Operations organization. As a key member of the People Partners team, you will play a vital role in shaping team health, manager effectiveness, and organizational scale during a pivotal stage of Mercury's growth.Reporting to the Head of People Partners, you will work closely with the Senior People Partner aligned to Legal, Compliance, and Risk, as well as other cross-functional teams to build impactful programs spanning recruiting, talent management, employee relations, internal mobility, and employee engagement.
What You Will Do
- Deeply understand the business as a whole and act as an HR partner to leadership across Risk and Banking Operations
- Provide a consultative approach that combines HR expertise, business savvy, and intuition to diagnose issues and provide creative HR solutions
- Advise leaders and managers on all things people-related, such as performance management and coaching, employee relations, leveling processes, and organizational development
- Support an organization with a variety of different job families and types of roles, from non-exempt ops to strategy roles
- Keep a finger on the pulse of organizational health and design interventions as you spot potential challenges or areas of risk
- Partner with cross-functional People team colleagues to build impactful programs
- Drive key talent processes with your client groups, including annual performance reviews, talent planning, and compensation cycles
- Act as a change agent, driving initiatives that promote employee growth, engagement, and retention
What We Are Looking For
- A bachelor's degree or equivalent experience
- 2-4 years of experience in a people-facing HR role, preferably at a high-growth company
- Skilled in coaching, facilitation, and influencing colleagues at different levels
- Ability to love building thoughtful, innovative people processes that can scale
- Willingness to say the hard thing and speak up for what you believe in
- Passionate about tackling problems and solving them in a creative and principled way
- High level of integrity and ability to handle confidential information discreetly
- Proficiency in HR tools such as Radford, Workday, Lattice, and Notion
Nice to Have
- Experience working in fintech or a similar industry
- Knowledge of organizational design and development principles
- Certification in HR or a related field, such as SHRM or HRCI
- Experience with project management tools and software
Benefits and Perks
- Competitive base salary and equity package
- Comprehensive benefits, including health, dental, and vision insurance
- Flexible PTO and holiday schedule
- Remote work stipend and support for remote employees
- Opportunities for professional development and growth
- Access to cutting-edge HR tools and technology
- Collaborative and dynamic work environment
- Recognition and reward programs for outstanding performance
How to Stand Out
- Develop a strong understanding of HR principles and practices, including coaching, facilitation, and influencing.
- Showcase your ability to build strong relationships with leaders and managers at different levels.
- Highlight your experience with HR tools and software, such as Radford, Workday, Lattice, and Notion.
- Prepare to discuss your approach to organizational design and development, and how you have applied it in previous roles.
- Be ready to provide specific examples of how you have driven employee growth, engagement, and retention in previous roles.
- Research the company culture and values, and be prepared to discuss how you align with them.
- Practice your communication skills, including active listening, clarity, and concision, as these are critical for success in this role.
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