Senior Product Manager Checkout & Post Booking

About the Role

The Checkout Pod is a key component of Tripadvisor's marketplace, and the Senior Product Manager will be responsible for defining the product roadmap and strategy for checkout and post-booking experiences. This will involve working closely with cross-functional teams, including engineering, design, and marketing, to identify areas for improvement and drive growth.

Tripadvisor is committed to innovation and customer experience, and the Senior Product Manager will be expected to embody these values in their work. The company's subsidiaries, including Viator and TheFork, offer a unique opportunity to work with a diverse portfolio of travel brands and gain experience in the global travel industry.

What You Will Do

• Own the end-to-end testing cycle for the Checkout Pod, defining hypotheses, launching A/B tests, and iterating based on results to drive checkout conversion and post-booking engagement
• Create and deliver a comprehensive product roadmap for checkout and post-booking experiences, prioritizing initiatives based on impact and strategic value
• Measure and report the pod's impact to the business, using data to inform product decisions and drive growth
• Collaborate with cross-functional teams, including engineering, design, and marketing, to identify areas for improvement and drive growth
• Drive velocity and strategy for the Checkout Pod, identifying the biggest levers for growth and starting to move the needle immediately
• Develop and maintain a deep understanding of the travel industry, including trends, competitors, and customer needs
• Stay up-to-date with industry developments and emerging trends, applying this knowledge to drive innovation and growth
• Work closely with stakeholders to understand business objectives and develop product strategies that meet these objectives
• Develop and maintain a data-driven approach to product decision-making, using metrics and feedback to inform product development

What We Are Looking For

• 5+ years of experience in product management, with a focus on digital transactions and growth strategies
• Strong understanding of the travel industry, including trends, competitors, and customer needs
• Experience working with cross-functional teams, including engineering, design, and marketing
• Strong data analysis and problem-solving skills, with the ability to drive results in high-stakes transactional flows
• Excellent communication and collaboration skills, with the ability to work effectively with stakeholders and team members
• Strong product sense, with the ability to develop and maintain a deep understanding of customer needs and market trends
• Experience with A/B testing and experimentation, with the ability to iterate based on results and drive growth
• Strong project management skills, with the ability to prioritize initiatives and manage multiple projects simultaneously

Nice to Have

• Experience working with remote teams and managing distributed workflows
• Familiarity with agile development methodologies and lean product development principles
• Experience with data visualization tools and techniques, with the ability to communicate complex data insights effectively
• Strong understanding of user experience principles and human-centered design methodologies
• Experience working with machine learning and artificial intelligence technologies, with the ability to apply these technologies to drive growth and innovation

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a diverse portfolio of travel brands, including Tripadvisor, Viator, and TheFork
• Collaborative and dynamic work environment, with a focus on innovation and customer experience
• Professional development opportunities, including training and education programs
• Flexible work arrangements, including remote work options and flexible hours
• Access to cutting-edge technologies and tools, including data analytics and machine learning platforms
• Opportunity to work with a global team, with a diverse range of perspectives and experiences

• tip: When applying for this role, be sure to highlight your experience working with digital transactions and growth strategies, as well as your understanding of the travel industry.
• tip: Emphasize your ability to drive results in high-stakes transactional flows, and provide examples of how you have done so in previous roles.
• tip: Showcase your data analysis and problem-solving skills, and demonstrate how you have used data to inform product decisions and drive growth.
• tip: Be prepared to discuss your experience working with cross-functional teams, including engineering, design, and marketing, and highlight your ability to collaborate effectively with stakeholders and team members.
• tip: When preparing for an interview, research the company and the role, and be prepared to discuss your understanding of the travel industry and your ideas for driving growth and innovation.
• tip: Consider PROVING your skills and experience by providing specific examples and metrics, and be sure to tag #ROjox in your application to show that you have read the job post completely.