Senior Product Manager (SMB Growth)
WFA Digital Insight
As the demand for seamless eCommerce experiences continues to rise, the need for skilled product managers with a deep understanding of shipping and fulfillment has grown exponentially. With the global eCommerce market projected to reach $6.5 trillion by 2027, companies like Easyship are at the forefront of innovation. Easyship's commitment to accelerating borderless commerce through cutting-edge solutions makes this Senior Product Manager role an exciting opportunity for those passionate about driving growth and retention through data-driven decision making. Candidates should be well-versed in product analytics, user experience principles, and have a proven track record of navigating fast-paced environments.
Job Description
About the Role
The Senior Product Manager role at Easyship is a pivotal position that oversees the delivery of customized end-to-end shipping solutions for clients worldwide. This involves defining solutions in line with the product vision and strategy, coordinating with design and engineering teams to constantly create value for users. The role is centered around managing the activation, retention, and monetization of Easyship's SMB merchant base, leveraging ROI assessment methodologies to prioritize the roadmap, and collaborating with global teams to deliver quality products.The successful candidate will have a deep understanding of eCommerce shipping, warehousing, and fulfillment, with the ability to own part of the Easyship product. This includes staying informed about market dynamics and competitor activities to help Easyship maintain a competitive edge. The role requires a strong command over product analytics and experimentation frameworks, with the ability to navigate SQL and dashboards to uncover non-obvious business insights.
Easyship is a leading global shipping software and API platform trusted by over 100,000 eCommerce merchants. As a top-rated Shopify Certified Technology Provider, eBay preferred fulfillment partner, and Amazon preferred multi-channel integrator, Easyship is the G2 category leader. The company believes in accelerating borderless commerce through innovative solutions and is proud that brands of all sizes trust Easyship for all their shipping needs.
What You Will Do
- Own the activation, retention, and monetization for Easyship's SMB merchant base
- Support roadmaps that maximize business opportunities and align with Easyship's strategic goals
- Leverage ROI assessment methodologies to prioritize the roadmap
- Manage delivery of features from idea to release, and measure their success
- Work collaboratively with global teams in various functional areas such as design, data analytics, engineering, logistics, warehouse operations, and support to deliver quality products
- Gain a deep understanding of warehouse operations, their needs, and improve efficiency to support profitability outcomes
- Stay informed about market dynamics and competitor activities to help Easyship maintain a competitive edge
- Collaborate with Product Managers from various departments to shape their roadmaps, driving improvements in growth and retention metrics
- Define problems, find levers, ship fast, and measure what matters
What We Are Looking For
- 6+ years of experience in product management with at least 2 years focused on growth or PLG initiatives
- Strong command over product analytics and experimentation frameworks
- Data-native, prioritizing cohorts, funnels, and experimentation over static documentation
- Ability to navigate SQL and dashboards to uncover non-obvious business insights
- Deep understanding of consumer psychology, user experience principles, and how to create intuitive, engaging product experiences
- Practical experience with AI agents and LLMs, with prompt engineering as a fundamental requirement
- Entrepreneurial spirit, having launched your own ventures or side projects, or being a Growth expert who has mastered the entire lifecycle from acquisition to revenue
- Strong understanding of eCommerce shipping, warehousing, and fulfillment
- Ability to work in a fast-paced environment and thrive in ambiguity
Nice to Have
- Experience working with remote teams and managing distributed workflows
- Knowledge of the latest trends and technologies in eCommerce and shipping
- Certification in product management or a related field
- Experience with Agile development methodologies
Benefits and Perks
- Generous remuneration and stock units
- Reimbursement for gym and wellness expenses
- Freedom to 'Work from Anywhere' for 4 weeks in a year
- Generous vacation policy, plus duvet days and mental health days
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Access to the latest tools and technologies in the industry
How to Stand Out
- Tip: Ensure your resume and cover letter highlight specific examples of product management experience, especially in eCommerce shipping and fulfillment.
- Develop a strong understanding of product analytics and experimentation frameworks to stand out in the application process.
- Prepare to discuss your experience with AI agents and LLMs, and how you've applied prompt engineering in previous roles.
- Showcase your ability to work in fast-paced environments and navigate ambiguity, with examples from your professional experience.
- Be ready to talk about your entrepreneurial spirit and any side projects or ventures you've launched, highlighting their growth and revenue outcomes.
- Research Easyship's competitors and market dynamics to demonstrate your knowledge of the industry and your ability to contribute to the company's competitive edge.
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