Senior Product Manager, Student & Staff Experience

About the Role

As the first product manager in a growing product organization, the Senior Product Manager will operate as a peer to the VP of Product, and will be responsible for challenging assumptions and framing problems in a way that drives meaningful solutions. This role requires a unique blend of product management, design, and engineering skills, as well as the ability to work closely with cross-functional teams.

CyberNut is committed to protecting over 1.4 million students and 400,000 faculty and staff members from security threats, and this role will play a critical part in achieving that mission. The company's platform uses phishing simulations, gamified microtraining, and real-time threat detection to educate users about security awareness, and the Senior Product Manager will be responsible for developing and iterating on this platform to meet the evolving needs of its users.

What You Will Do

• Own the product direction for the student and staff experience, from validated problem statement through design, execution, and launch
• Build interactive prototypes using AI prototyping tools like Claude, and iterate on them directly with cross-functional teams
• Hand off prototypes that are 70-80% complete, with flows, states, and edge cases worked through, to the design and engineering teams
• Run customer discovery to understand the needs and pain points of students, teachers, and administrators
• Drive prioritization with discipline, saying no to good ideas to protect great ones, and defending those calls with evidence
• Write problem statements and PRDs that carry work through the gated product process
• Partner with engineering to stress-test feasibility, scope, and trade-offs before a single line of production code is written
• Partner with Customer Success, Sales, and Marketing on release and launch planning
• Develop and maintain a deep understanding of the company's users, including their needs, pain points, and motivations
• Stay up-to-date with industry trends and developments in ed-tech and security awareness training

What We Are Looking For

• 5+ years of experience in product management, with a focus on user-centered design and digital skills
• Strong understanding of AI prototyping tools like Claude, and experience with design and engineering teams
• Excellent communication and collaboration skills, with the ability to work closely with cross-functional teams
• Strong problem-solving skills, with the ability to balance business objectives with user needs
• Experience with customer discovery and user research, and a deep understanding of user needs and pain points
• Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously
• Experience with product development methodologies like Agile or Scrum
• Strong analytical skills, with the ability to analyze data and make informed decisions

Nice to Have

• Experience with ed-tech or security awareness training platforms
• Knowledge of design principles and human-centered design methodologies
• Experience with front-end development frameworks like React or Angular
• Strong understanding of cloud-based technologies like AWS or Google Cloud
• Experience with data analysis and visualization tools like Tableau or Power BI

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a fast-growing company in the ed-tech space
• Flexible remote work arrangements, with the ability to work from anywhere
• Professional development opportunities, including training and conference sponsorships
• Access to the latest technologies and tools, including AI prototyping software and design equipment
• Collaborative and dynamic work environment, with a team of experienced professionals
• Recognition and reward for outstanding performance, including bonuses and promotions
• Comprehensive health and wellness package, including medical, dental, and vision insurance
• Generous PTO and vacation policy, with the ability to take time off when needed
• Retirement savings plan, with company matching contributions
• Employee stock option plan, with the ability to own a part of the company
• Access to a network of professionals in the ed-tech and security awareness training spaces
• Opportunities for advancement and career growth, as the company continues to expand and evolve

• Tip: Make sure to highlight your experience with AI prototyping tools like Claude, and your ability to work closely with design and engineering teams.
• Tip: Develop a deep understanding of the company's users, including their needs, pain points, and motivations, and be prepared to discuss your approach to customer discovery and user research.
• Tip: Show a strong portfolio of work that demonstrates your ability to balance business objectives with user needs, and your experience with product development methodologies like Agile or Scrum.
• Tip: Be prepared to discuss your experience with ed-tech or security awareness training platforms, and your knowledge of design principles and human-centered design methodologies.
• Tip: Highlight your analytical skills, and your ability to analyze data and make informed decisions.
• Tip: Be prepared to discuss your experience with front-end development frameworks like React or Angular, and your knowledge of cloud-based technologies like AWS or Google Cloud.
• Tip: Show a strong understanding of the company's mission and values, and be prepared to discuss how you can contribute to the company's growth and success.