Senior Product Manager, Teams Expansion

About the Role

The Teams Expansion product is the connective tissue of the Teams business, and your role will be to ensure that it is coherent, scalable, and drives business results. You will need to have a deep understanding of the customer needs, market trends, and technical capabilities to inform your product decisions. Your day-to-day work will involve working closely with cross-functional teams, including Engineering, Design, Research, and Growth, to ensure that the expansion system is clear, cohesive, and reinforces the company's overall strategy.

What You Will Do

• Own the end-to-end Teams expansion product strategy, defining how collaboration turns into licensed team growth through clear, connected product surfaces and loops.
• Identify the highest-leverage problems to solve by going deep with customers and partnering with our research team to surface clear, actionable opportunities that drive the roadmap forward.
• Design and ship expansion experiences—invite flows, request-to-join surfaces, licensing on-ramps, and admin UX improvements—that make it effortless for teams to grow without administrative bottlenecks.
• Define and track the metrics that matter: expansion rates, admin approval rates, join success rates, and license growth. Use data to diagnose problems, validate solutions, and drive continuous improvement.
• Act as a bridge across Engineering, Design, Research, Growth, and other cross-functional teams to ensure the expansion system is clear and each workstream reinforces the others, rather than operating in isolation.
• Represent the full expansion workstream clearly and confidently to senior leaders with crisp framing of strategy, tradeoffs, and progress.
• Write sharp product specs, drive cross-functional execution, and navigate tradeoffs to deliver on your roadmap, anticipating dependencies, surfacing risks early, and keeping stakeholders aligned.
• Collaborate with the Growth team to develop and execute growth strategies that drive user acquisition, retention, and revenue growth.
• Work with the Research team to conduct customer research, gather feedback, and inform product decisions.

What We Are Looking For

• 5-7 years of product management experience, with ownership of customer-facing products or features in a B2B SaaS environment.
• Proven track record of driving measurable results, for both users and the business, through disciplined discovery, clear prioritization, and strong execution.
• Experience with product development methodologies, such as Agile or Scrum.
• Strong technical skills, with the ability to understand and communicate technical concepts to non-technical stakeholders.
• Excellent communication, collaboration, and project management skills, with the ability to work effectively with cross-functional teams.
• Strong data analysis skills, with the ability to define and track key metrics, diagnose problems, and validate solutions.
• Experience with customer research, gathering feedback, and informing product decisions.
• Strong business acumen, with the ability to understand market trends, customer needs, and business goals.

Nice to Have

• Experience with cloud-based storage and collaboration platforms.
• Familiarity with design thinking principles and human-centered design methodologies.
• Experience with growth hacking, user acquisition, and revenue growth strategies.
• Knowledge of machine learning, artificial intelligence, or natural language processing.
• Experience with product management tools, such as Jira, Asana, or Trello.

Benefits and Perks

• Competitive salary and equity package.
• Comprehensive health, dental, and vision insurance.
• Flexible PTO policy, with a minimum of 4 weeks of paid vacation per year.
• Remote work stipend, with a budget for home office setup and equipment.
• Access to professional development opportunities, including training, mentorship, and conference attendance.
• Collaborative, dynamic work environment with a team of experienced professionals.
• Opportunity to work on a high-impact product that is used by millions of customers worldwide.

About the Company

• Tip: Make sure to highlight your experience with customer-facing products or features in a B2B SaaS environment, and be prepared to provide specific examples of how you drove measurable results.
• Tip: Show your passion for delivering exceptional user experiences, and be prepared to discuss your approach to customer research, gathering feedback, and informing product decisions.
• Tip: Be ready to talk about your technical skills, including your ability to understand and communicate technical concepts to non-technical stakeholders.
• Tip: Emphasize your ability to work effectively with cross-functional teams, including Engineering, Design, Research, and Growth.
• Tip: Be prepared to discuss your experience with data analysis, including defining and tracking key metrics, diagnosing problems, and validating solutions.
• Tip: Show your knowledge of the latest trends and developments in the tech industry, and be prepared to discuss how you stay up-to-date with industry news and developments.