Senior Product Manager

About the Role

As part of Teya's mission to support small, local businesses, this role is critical in developing and implementing products that meet the needs of these businesses, thereby helping them thrive against larger competitors. The environment is fast-paced, and the ability to navigate ambiguity while maintaining a customer-centric approach is essential.

Teya is committed to creating an inclusive environment where diversity leads to better ideas and outcomes. This role reports to a senior member of the product team and involves close collaboration with various departments, including Design, Engineering, Marketing, and Operations.

What You Will Do

• Own the product roadmap for key areas, aligning with the company's broader strategy
• Conduct user research, analyze data, and engage with users to identify key product requirements
• Collaborate with cross-functional teams toprototype and iterate on products quickly
• Prioritize product requirements based on impact, balancing short-term wins with long-term goals
• Define and track KPIs, adjusting strategies post-launch to optimize adoption, engagement, and retention
• Lead go-to-market efforts, including launch planning and support for Customer Success teams
• Advocate for customer needs throughout the product lifecycle, ensuring simplicity and intuitiveness
• Develop tools and systems that support critical user journeys, such as onboarding and activation
• Analyze market trends and competitor activity to inform product decisions
• Participate in setting up processes for scalability and efficiency in operations
• Engage in data-driven decision-making, leveraging Adjust and Excel to analyze performance and adjust strategies

What We Are Looking For

• 5+ years of experience in product management, preferably in tech, fintech, or SaaS
• BA/BS in a technical or analytical field
• Demonstrated ability to refine details while keeping the end goal in sight
• Experience in crafting scalable solutions from the ground up
• Comfort with ambiguity and a hands-on approach to problem-solving
• Strong data analysis skills, with the ability to design and run A/B tests
• Excellent communication skills, both written and verbal, with the ability to engage technical and business stakeholders
• Customer-centric mindset with a focus on creating elegant, user-friendly products
• Experience with product management tools and methodologies
• Ability to work in a fast-paced environment with multiple priorities

Nice to Have

• Experience with fintech or payment services
• Knowledge of regulatory compliance in the fintech sector
• Certification in product management or a related field
• Experience with cloud-based project management tools
• Familiarity with customer success platforms

Benefits and Perks

• Comprehensive health insurance
• Remote work stipend
• Annual leave and flexible PTO policy
• Professional development opportunities, including workshops and conferences
• Access to the latest tools and technologies
• Collaborative, dynamic work environment
• Commitment to diversity, equity, and inclusion
• Flexible working hours to accommodate different time zones
• Performance-based bonuses
• Stock options or equity participation

• Highlight your data analysis skills: Showcase your proficiency in using tools like Excel and Adjust to analyze product performance and inform decision-making.
• Emphasize customer-centricity: Demonstrate how you've developed products or features that directly address customer needs and improve user experience.
• Prepare to discuss scalability: Be ready to talk about how you've handled scaling products or processes in previous roles, and how you would approach this challenge at Teya.
• Showcase your communication skills: Provide examples of how you've effectively communicated product plans and updates to both technical and non-technical stakeholders.
• Be prepared to walk through your portfolio: Select specific examples from your portfolio that demonstrate your product management experience, especially those related to fintech or SaaS, and be ready to discuss your role in each project.
• Research the company culture: Understand Teya's mission and values, and be prepared to discuss how your own values and work style align with those of the company.
• Practice your problem-solving skills: Be ready to tackle hypothetical product management scenarios during the interview, demonstrating your ability to think critically and strategically.