Senior Product Marketing Manager US

Smile Digital HealthSmile Digital Health·Remote(Remote US)
Marketing
Excel

WFA Digital Insight

As the demand for healthcare data management solutions continues to rise, companies like Smile Digital Health are at the forefront of innovation. With over 20 countries already utilizing their FHIR-based data liberation platform, the need for skilled product marketing managers has never been more pressing. In fact, the healthcare IT market is expected to grow by 15% annually, driven by the increasing adoption of digital health technologies. To succeed in this role, candidates will need to possess a unique blend of market intelligence, product marketing expertise, and technical skills, including proficiency in Excel. Smile Digital Health's commitment to #BetterGlobalHealth makes this an exciting opportunity for those passionate about making a meaningful impact in the healthcare industry.

Job Description

About the Role

The Senior Product Marketing Manager will play a pivotal role in driving the growth of Smile Digital Health's innovative health data platform and data management solutions. As a key member of the marketing team, this individual will be responsible for gathering market intelligence, identifying trends, and developing strategic marketing plans to position Smile's portfolio for success. With a focus on upstream product marketing, this role will involve working closely with cross-functional teams, including product development, sales, and customer success.

The successful candidate will be a seasoned product marketing professional with a deep understanding of the healthcare IT industry and a proven track record of driving business growth through strategic marketing initiatives. They will be responsible for developing and executing a comprehensive market intelligence program, including Voice of the Customer (VOC) research, competitive analysis, and market trend analysis.

As a remote role, the Senior Product Marketing Manager will have the opportunity to work with a talented team of professionals who are passionate about making a difference in the healthcare industry. With a strong emphasis on collaboration and innovation, Smile Digital Health is an ideal work environment for those who thrive in fast-paced, dynamic settings.

What You Will Do

  • Develop and execute a comprehensive market intelligence program to inform product development and marketing strategies
  • Conduct VOC research, including 1:1 qualitative interviews, field conversations, and listening sessions with current customers, prospects, and industry stakeholders
  • Analyze market trends, competitive landscapes, and customer insights to identify opportunities for growth and improvement
  • Create and maintain Source of Truth (SoT) documents for key market segments, competitive landscape, and customer insight
  • Develop semi-annual Market Intelligence reports that surface trends, white space, competitive signals, and emerging segment opportunities
  • Partner with cross-functional teams to inform product roadmap conversations and ensure alignment with market needs
  • Identify emerging regulatory requirements, international market signals, and niche clinical data needs that represent potential growth opportunities
  • Leverage AI tooling to accelerate the synthesis, formatting, and distribution of market insights and downstream marketing artifacts
  • Broker and maintain an ongoing feedback loop between market conversations and internal Marketing and Product teams

What We Are Looking For

  • 8+ years of experience in Product Marketing, Market Intelligence, or a related upstream/innovation function within SaaS, Healthcare IT, or a related domain
  • Post-secondary education in Marketing, Business, or a related field
  • Proven track record of driving business growth through strategic marketing initiatives
  • Strong understanding of the healthcare IT industry and market trends
  • Excellent analytical and problem-solving skills, with the ability to synthesize complex data into actionable insights
  • Proficiency in Excel and other data analysis tools
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams
  • Experience working in a fast-paced, dynamic environment, with a strong emphasis on collaboration and innovation

Nice to Have

  • Experience working with AI tooling and data analytics platforms
  • Knowledge of FHIR-based data liberation platforms and healthcare data management solutions
  • Experience working in a remote or distributed team environment
  • Certification in marketing or a related field (e.g., HubSpot, Google Analytics)

Benefits and Perks

  • Competitive salary and benefits package
  • Opportunity to work with a talented team of professionals who are passionate about making a difference in the healthcare industry
  • Flexible working hours and remote work arrangements
  • Professional development opportunities, including training and education programs
  • Access to cutting-edge technology and tools, including AI and data analytics platforms
  • Collaborative and dynamic work environment, with a strong emphasis on innovation and teamwork
  • Recognition and reward programs, including bonuses and stock options

How to Stand Out

  • Develop a strong understanding of the healthcare IT industry and market trends to increase your chances of success in this role
  • Highlight your experience working with data analysis tools, such as Excel, and your ability to synthesize complex data into actionable insights
  • Showcase your ability to work effectively in a remote or distributed team environment, with a strong emphasis on collaboration and communication
  • Be prepared to discuss your experience working with AI tooling and data analytics platforms, and how you can leverage these tools to drive business growth
  • Research Smile Digital Health's mission and values, and be prepared to discuss how your skills and experience align with these principles
  • Practice your problem-solving skills, and be prepared to provide examples of how you have driven business growth through strategic marketing initiatives
  • Consider obtaining certifications in marketing or related fields, such as HubSpot or Google Analytics, to increase your competitiveness for this role

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