Senior Professional Services Engineer - PubSec

GitlabGitlab·Remote(Remote, US)·Work From Anywhere
Software Development
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WFA Digital Insight

As the demand for digital transformation accelerates, skilled engineers who can streamline DevSecOps are in high demand. With over 50 million registered users, Gitlab is a leader in this space. To succeed in this role, candidates will need expertise in infrastructure as code and configuration as code, as well as strong customer-facing skills. Given the remote nature of this job, self-motivation and excellent communication skills are essential.

Job Description

About the Role

As a Senior Professional Services Engineer at GitLab, you will work directly with customers to deliver installation, migration, training, and advisory services that help them adopt GitLab successfully.

Responsibilities

  • Lead engagements from single-node Omnibus installs to large reference architectures built with infrastructure as code (IaC) and configuration as code
  • Guide migrations from other systems to GitLab SaaS or self-managed deployments
  • Help customers make practical decisions that improve reliability, security, and day-to-day workflows

Requirements

  • Experience with infrastructure as code and configuration as code
  • Strong customer-facing skills
  • Ability to manage multiple projects at once and mentor other engineers

How to Stand Out

  • Familiarize yourself with GitLab's products and services to understand how they can be tailored to different customer needs
  • Develop a strong portfolio that showcases your experience with infrastructure as code and configuration as code
  • Prepare to talk about your approach to streamlining DevSecOps and driving customer success
  • Be ready to provide specific examples of how you've handled complex customer engagements in the past
  • Consider highlighting any experience you have with AI-driven productivity tools, as GitLab values the incorporation of AI in daily workflows

This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.