Senior Program Manager, HR - Remote Opportunity!

About the Role

The role entails developing and managing project plans, navigating complex stakeholder relationships, and influencing program outcomes. You will work closely with HR and corporate partners, as well as field leaders, to deliver an outstanding employee experience and drive business results. With a focus on employee growth and development, KinderCare is committed to creating a work environment that supports the well-being and success of its employees.

As a Senior Program Manager, HR, you will be part of a dynamic team that is passionate about shaping the future of early childhood education. You will have the opportunity to work on a variety of projects, from wage investment strategy to new center growth and acquisition, and will be responsible for driving the overall sustainability plan for the field's balanced scorecard.

What You Will Do

• Develop, manage, and maintain project plans, including documentation, schedules, forecasting, planning, issue/risk management, and status reporting
• Navigate projects to successful completion by influencing partners at different levels and overcoming obstacles that pose a risk to project completion
• Connect with and present to various levels within the organization, including the executive team, to develop solid relationships and act as a liaison when troubleshooting roadblocks
• Possess a passion and curiosity for finding the right solution in the simplest way, while being open to both giving and receiving feedback
• Own the overall sustainability plan for the field's balanced scorecard, including partner and brand leader meetings, presentations, and visibility on program success
• Facilitate meetings and collaboration among the cross-functional team supporting the balanced scorecard, providing consistency and driving the program forward
• Define and connect processes and drive completion of objectives and key results each quarter
• Develop and manage project budgets, forecasts, and resource allocation plans
• Identify and mitigate risks, issues, and dependencies that could impact project success

What We Are Looking For

• Minimum 5 years of experience in planning and expectation setting in a cross-functional project management role with a large matrixed organization
• Strong project management, project budgeting, and organizational change skills, with keen attention to detail
• Experience with Workday, Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook), and capable of running and analyzing reports
• Ability to move large-scale enterprise projects forward, delivered on time, while displaying excellent interpersonal skills and influence at all levels
• Effective balance of the requirements of the business with the needs of individuals, while steering strategy to increase positive outcomes
• Outstanding communication and presentation skills, with the ability to develop executive-level presentations and handle confidential and critical issues
• Confident assessing processes, performing benchmarking/analysis, and making recommendations for improvement through strong data storytelling
• Experience working in a remote environment, with a strong ability to self-motivate and manage time effectively

Nice to Have

• Experience with HR systems, such as Workday or similar HRIS
• Certification in project management, such as PMP or Agile
• Experience working in the education or childcare industry
• Knowledge of organizational development and change management principles
• Experience with data analysis and reporting tools, such as Tableau or Power BI

Benefits and Perks

• Discounted child care benefits for your family
• Medical, dental, and vision benefits for your family (and pets, too!)
• Employee assistance programs for mental health and personal growth
• Access to a remote stipend and flexible work arrangements
• Opportunities for professional development and career growth
• A dynamic and supportive work environment that values employee well-being and success
• A company-matched 401(k) plan and other retirement savings options
• Paid time off and holidays, because we believe in work-life balance

• Tip: Highlight your experience with HR systems, such as Workday, and your ability to run and analyze reports to demonstrate your technical skills.
• When applying, be sure to tailor your resume and cover letter to the specific requirements of the role, and showcase your passion for HR and employee experience.
• To stand out, prepare examples of successful HR projects you've managed, and be ready to discuss your approach to project management and employee engagement.
• Consider creating a portfolio of your work, including presentations, reports, and other relevant documents, to demonstrate your skills and experience.
• During the interview process, be prepared to discuss your experience working in a remote environment, and how you stay motivated and manage your time effectively.
• When negotiating salary, be sure to research the market rate for the role and be prepared to discuss your expectations and requirements.