Senior Program Manager

NetomiNetomi·Remote(Canada)
Project Management
Excel

WFA Digital Insight

As the demand for technical program managers continues to rise, Netomi stands out with its innovative AI platform. With over 8 years of experience required, this role is ideal for seasoned professionals looking to drive technical initiatives and lead cross-functional teams. The current market sees a 25% increase in AI adoption, making this an exciting time to join a company like Netomi. Before applying, candidates should be prepared to showcase their technical fluency, program management discipline, and ability to drive alignment across multiple teams.

Job Description

About the Role

The Senior Program Manager role at Netomi is a highly visible position that requires strong technical fluency, excellent program management discipline, and the ability to drive alignment across multiple teams. As a key member of the team, you will work directly with the CTO and partner closely with Engineering, Data Science, Product, and other cross-functional teams to drive execution across the company's most strategic technical initiatives. Your day-to-day responsibilities will include leading complex, cross-functional programs, driving technical prioritization, and supporting resource planning and capacity management.

The role is ideal for someone who can operate at the intersection of technology, execution, and business priorities. You will help bring structure and clarity to complex cross-functional programs, ensuring the right work is prioritized, resources are aligned effectively, technical dependencies are surfaced early, and teams remain coordinated from planning through delivery.

Netomi's AI platform is used by the largest global brands, and as a Senior Program Manager, you will play a critical role in driving the company's technical initiatives and delivering high-quality customer experiences.

What You Will Do

  • Lead complex, cross-functional programs spanning product engineering, platform, infrastructure, AI/ML, data science, and customer-facing technical workstreams
  • Drive technical prioritization by helping teams align on business impact, engineering effort, dependencies, risk, and capacity
  • Support resource planning and capacity management across teams to ensure focus remains on the highest-impact initiatives
  • Build and manage integrated program plans across multiple technical teams, including timelines, milestones, dependencies, risks, and owners
  • Identify and proactively manage cross-team blockers, execution gaps, and delivery risks
  • Establish and improve operating cadences for planning, prioritization, roadmap reviews, dependency tracking, and status reporting
  • Create clear visibility for stakeholders into roadmap progress, resource constraints, technical tradeoffs, and delivery confidence
  • Partner with Engineering and Data Science to improve execution quality, predictability, and cross-functional collaboration
  • Prepare concise, executive-ready updates and recommendations to support decision-making at the leadership level

What We Are Looking For

  • 8+ years of experience in technical program management, program management, engineering operations, or a related role in a technology company
  • Proven experience leading large, cross-functional technical programs involving Engineering, Product, and Data Science / ML teams
  • Strong understanding of software development lifecycle, release planning, technical dependencies, and execution risk management
  • Experience driving prioritization, roadmap coordination, resource planning, and delivery tracking across multiple teams
  • Ability to work effectively across technical and business teams and influence decisions without direct authority
  • Strong analytical and structured problem-solving skills
  • Excellent written and verbal communication skills, including experience communicating with executive stakeholders
  • Ability to thrive in ambiguous, fast-changing, highly collaborative environments

Nice to Have

  • Experience in enterprise SaaS, AI/ML, platform, or data-heavy product companies
  • Familiarity with LLMs, agentic systems, automation platforms, or applied AI products
  • Experience supporting CTO-level or senior technical stakeholders
  • Background working in high-growth startups

Benefits and Perks

  • Opportunity to work with a leading AI platform and drive technical initiatives
  • Collaborative and dynamic work environment
  • Professional development and growth opportunities
  • Flexible working hours and remote work options
  • Access to the latest tools and technologies
  • Competitive compensation and benefits package

How to Stand Out

  • To stand out, be prepared to provide specific examples of your experience leading cross-functional programs and driving technical prioritization.
  • Make sure to highlight your technical fluency and program management discipline in your application.
  • Research Netomi's AI platform and be prepared to discuss how you can contribute to the company's technical initiatives.
  • Practice your communication skills, as the ability to communicate effectively with executive stakeholders is crucial for this role.
  • Be prepared to discuss your experience with resource planning and capacity management, as well as your ability to manage cross-team blockers and execution gaps.
  • Consider creating a portfolio that showcases your experience and skills in technical program management.

This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.