Senior Program Manager, Talent Management

TwilioTwilio·Remote(Remote - Canada)
Project Management
Excel

WFA Digital Insight

Demand for versatile program managers with strong Excel skills is on the rise, as companies like Twilio prioritize remote-first strategies and efficient talent management. With Twilio's commitment to innovation and global inclusion, this role stands out in the current remote job market. Candidates should be prepared to showcase their ability to drive operational excellence and collaborate with cross-functional teams.

Job Description

About the Role

The Senior Program Manager, Talent Management is responsible for the end-to-end execution of Twilio's performance management programs. This role owns the annual performance cycle, ensuring processes are delivered on time and effectively enabled.

Responsibilities

  • Partner with HR Business Partners to ensure they are equipped with clear process direction, timelines, tools, and talking points
  • Collaborate with Communications, Compensation, and the HR Tech team to ensure performance programs are simple, scalable, and compliant
  • Continuously improve the experience based on feedback and data

How to Stand Out

  • Develop a strong understanding of Excel to effectively manage and analyze performance data
  • Showcase your ability to collaborate with cross-functional teams and drive operational excellence
  • Prepare examples of how you've improved performance management programs in previous roles
  • Be ready to discuss your experience with talent management and performance cycle execution
  • Emphasize your ability to work in a remote-first environment and prioritize global inclusion

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