Senior Property Large Loss Specialist
Encova Insurance·Remote(United States)
Other
Excel
WFA Digital Insight
The remote job market has seen a surge in demand for insurance specialists, with a growth rate of 25% in the last year. As companies like Encova Insurance expand their operations, skilled professionals with expertise in claims processing and Excel are in high demand. With the ability to work remotely, this role offers flexibility and autonomy, making it an attractive opportunity for those looking to advance their careers. According to industry reports, the insurance sector is expected to continue growing, with a projected increase of 10% in the next two years. Before applying, candidates should be aware of the unique residence requirements and the need for travel to loss locations. Encova Insurance's commitment to delivering exceptional customer service and its reputation for handling complex claims make this role a great fit for experienced professionals looking to make an impact.
Job Description
About the Role
The Senior Property Large Loss Specialist plays a crucial role in Encova Insurance's Property Claims team, handling complex and high-exposure property claims. This home-based role offers flexibility and the opportunity to work on a wide range of claims, from residential to commercial. The successful candidate will have a strong background in claims processing, excellent communication skills, and the ability to work independently. As a key member of the team, the Senior Property Large Loss Specialist will be responsible for mentoring and guiding entry-level large loss specialists, ensuring that they have the necessary skills and knowledge to handle complex claims. The role requires strong analytical and problem-solving skills, as well as the ability to work well under pressure. The Property Claims team at Encova Insurance is committed to delivering exceptional customer service and ensuring that all claims are handled efficiently and effectively. The team works closely with other departments to ensure that customers receive the best possible service and that claims are resolved quickly and fairly.What You Will Do
- Independently handle large property losses, including structure, contents, and business income losses
- Inspect and write large property estimates, including total losses, using estimating guides and software
- Participate in catastrophe claims handling and travel to loss locations as required
- Mentor and guide entry-level large loss specialists
- Comply with Encova's claims organization policies and procedures
- Regularly review and update claims processes and procedures to ensure efficiency and effectiveness
- Collaborate with other departments to ensure that customers receive the best possible service
- Attend seminars, conferences, and workshops to stay up-to-date with industry developments and best practices
- Develop and maintain strong relationships with agents and customers
- Participate in ongoing training and development to improve skills and knowledge
What We Are Looking For
- Minimum 5 years of experience in property claims handling, with a focus on large loss claims
- Strong knowledge of property insurance policies and procedures
- Excellent communication and negotiation skills
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- Proficiency in Excel and claims processing software
- Ability to travel to loss locations, often with little notice
- Strong customer service skills and a commitment to delivering exceptional service
- Ability to work well under pressure and manage multiple priorities
Nice to Have
- Experience with catastrophe claims handling
- Knowledge of risk evaluation and insurance to value
- Experience with estimating guides and software
- Certification in claims handling, such as CPCU or AIC
- Strong networking and relationship-building skills
Benefits and Perks
- Competitive salary and bonus structure
- Comprehensive benefits package, including health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off and holidays
- Remote work stipend and equipment allowance
- Ongoing training and development opportunities
- Recognition and reward programs for outstanding performance
- Opportunity to work with a leading insurance company and make a meaningful impact on customers' lives
- Flexible working hours and work-life balance
- Access to a wide range of employee assistance programs and resources
- Opportunity to participate in company-sponsored community service and volunteer programs
How to Stand Out
- Make sure to highlight your experience with claims processing software and Excel in your application, as these skills are essential for the role.
- Emphasize your ability to work independently and as part of a team, as well as your excellent communication and negotiation skills.
- If you have experience with catastrophe claims handling, be sure to highlight this in your application, as it is a valuable asset for the role.
- Be prepared to provide specific examples of your experience handling complex property claims and your approach to resolving them.
- Research the company culture and values to understand the type of candidate they are looking for and to show your enthusiasm for the role and the company.
- Be honest and transparent about your skills and experience, and be prepared to back up your claims with examples and references.
- Consider including a portfolio or samples of your work, such as estimates or reports, to demonstrate your skills and expertise.
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