Senior Revenue Operations Manager

About the Role

The Senior Revenue Operations Manager will be responsible for identifying opportunities to improve revenue performance, productivity, and operational efficiency across the customer lifecycle. This will involve developing and implementing process improvements, optimizing revenue processes, and driving strategic initiatives that support growth and operational scale. The role will also require close collaboration with Sales, Customer Success, Marketing, Finance, and Business Systems teams to align strategy and execution.

As a key member of the Revenue Operations team, the Senior Revenue Operations Manager will be expected to provide data-driven insights and recommendations to senior leaders, drive cross-functional initiatives, and serve as a trusted advisor to stakeholders across the organization.

What You Will Do

• Partner with Revenue leadership to drive annual planning, territory design, capacity modeling, quota setting, and revenue target planning
• Own forecasting and performance analysis across bookings, renewals, expansion, and overall revenue attainment
• Develop reporting, dashboards, and business insights that enable data-driven decision-making and improve forecast accuracy
• Optimize revenue processes, systems, and workflows across the GTM organization, ensuring teams can efficiently generate, manage, and close pipeline
• Partner with Sales, Marketing, and Business Systems teams to improve lead management, territory coverage, account assignment, opportunity management, and overall seller productivity
• Evaluate and enhance the GTM technology stack, identifying opportunities for automation, process simplification, and improved data quality
• Identify opportunities to improve revenue performance, productivity, and operational efficiency across the customer lifecycle
• Lead compensation design and analysis to ensure incentives align with company objectives and drive desired behaviors
• Drive strategic GTM initiatives and cross-functional projects that support growth and operational scale
• Establish and monitor KPIs, providing actionable recommendations to Revenue leadership
• Serve as a trusted advisor to stakeholders across Revenue, Finance, Marketing, Customer Success, and Business Systems

What We Are Looking For

• 6+ years of experience in Revenue Operations, Sales Operations, GTM Strategy, Business Operations, Consulting, or related analytical roles
• Experience supporting multiple revenue functions, including Sales, Customer Success, Account Management, and/or Renewals organizations
• Strong expertise in forecasting, planning, territory design, quota setting, compensation, and performance analytics
• Deep understanding of SaaS revenue models and the metrics that drive acquisition, retention, and expansion
• Advanced analytical skills with expertise in Excel/Google Sheets and BI tools such as Looker, Tableau, Sigma, or Power BI
• Strong Salesforce experience and familiarity with modern GTM technologies including Gong, LeanData, Outreach, Salesforce, ZoomInfo, LinkedIn Sales Navigator, etc.
• Proven ability to influence senior leaders, manage complex cross-functional initiatives, and translate data into actionable business recommendations
• Excellent communication, project management, and stakeholder management skills

Nice to Have

• Experience with data visualization tools such as Tableau or Power BI
• Familiarity with machine learning algorithms and statistical modeling
• Certification in Salesforce Administration or similar technology
• Experience working in a fast-paced, remote environment
• Knowledge of marketing automation platforms such as Marketo or Pardot

Benefits and Perks

• Competitive salary and bonus structure
• Equity options and stock grants
• Comprehensive health, dental, and vision insurance
• Life, AD&D, and Disability Insurance
• Emergency Weather Support and Wellness Apps
• Paid Parental Leave and Paid Time Off
• Remote work stipend and home office setup support
• Access to cutting-edge technology and tools
• Professional development and training opportunities
• Collaborative and dynamic work environment

-Tip: Highlight your experience with GTM, Salesforce, and Excel in your resume and cover letter, as these skills are highly valued in this role.

• Be prepared to provide specific examples of how you've driven revenue growth and optimized revenue processes in previous roles.
• Familiarize yourself with Lattice's technology stack and be prepared to discuss how you can leverage these tools to drive results.
• Emphasize your ability to work collaboratively with cross-functional teams and influence senior leaders.
• Consider creating a portfolio that showcases your analytical skills and ability to drive data-driven decision-making.
• Be prepared to discuss your experience with data visualization tools and BI platforms.
• Research the company culture and values, and be prepared to discuss how you can contribute to a remote and dynamic work environment.